Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Wachat is a software-as-a-service platform tailored for automating and marketing through WhatsApp. It primarily serves as a middleware solution that enables businesses to seamlessly integrate their operations—such as customer relationship management (CRM), enterprise resource planning (ERP), or e-commerce platforms—directly with WhatsApp using REST APIs. Among its notable features and capabilities are: Automated Communication: Enhancing customer engagement by enabling automated messaging workflows that streamline interactions. Collaborative Agent Management: Empowering support teams by allowing several agents to oversee WhatsApp conversations from a unified dashboard. Integration with Systems: Offering the necessary infrastructure to connect WhatsApp with external applications, frequently used for notifications regarding orders, status updates, and customer support ticket management. API Framework: Facilitating programmatic access to WhatsApp messaging functions, which involves maintaining comprehensive API documentation and ensuring reliable connectivity to guarantee consistent message delivery. This robust framework ultimately supports smoother interactions between businesses and their customers.

Description

kwiqreply, a WhatsApp Business API and CRM Helpdesk platform, provides a shared inbox for all your colleagues. We help you communicate effectively with your customers via WhatsApp, send automated messages, integrate chatbots, and much more.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
Chatwoot Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Shopify No 
WooCommerce No 
Zapier Yes 
Zoho CRM No 

Integrations

WhatsApp Yes 
Chatwoot No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Shopify Yes 
WooCommerce Yes 
Zapier No 
Zoho CRM Yes 

Pricing Details

$6/month
Unlimited Messages
1 WhatsApp Instances
1 Team Members
Visual Flow Builder
WhatsApp Cloud API
WhatsApp Web API
Unlimited Contact
AI Agent
Mass Campaigns
Full API Access
Send Reply Buttons
Send Carousel
Send CTA Buttons
Send List Menu
Free Trial Yes 
Free Version No 

Pricing Details

$32/2500INR per month
kwiqreply is one of the most affordable WhatsApp Business API providers available in the market. It has 3 packages based on your requirements, starting from Rs 2,500. This pack includes a multi-agent shared inbox, unlimited agents, free incoming messages, and free outgoing template messages. It also includes several other features, like a live chat dashboard, free Green Badge approval, etc.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Wachat

Founded

2023

Country

Indonesia

Website

www.wachat.net

Vendor Details

Company Name

kwiqreply.io

Founded

2018

Country

India

Website

www.kwiqreply.io

Product Features

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

Alternatives

Alternatives

AiBotick Reviews

AiBotick

AiBotick Solutions
Qmize Reviews

Qmize

Qmize Technologies