Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
WOZTELL is an innovative conversational platform that seamlessly integrates WhatsApp, Instagram, Facebook Messenger, and webchat into a singular interface, allowing businesses to utilize chatbots, live-agent inboxes, and automated workflows across these various channels. It facilitates the use of the WhatsApp Cloud API and includes features such as interactive buttons, lists, carousels, broadcast messaging, and payment processing through WhatsApp. The platform provides no-code chatbot builders and ready-made templates tailored for sales, support, and e-commerce, empowering organizations to manage customer inquiries around the clock, generate leads, and oversee interactions in a multi-agent setup. Furthermore, it offers integration with CRM systems, payment solutions, and AI technologies like ChatGPT for enhanced responses. Additionally, WOZTELL encompasses analytics, audience segmentation, and automation tools, which allow businesses to send targeted messages, promote conversational commerce (including orders and payments via WhatsApp), and streamline support operations from a unified inbox, thus enhancing overall customer experience and operational efficiency. With these robust functionalities, companies can significantly improve their engagement strategies and stay ahead in a competitive landscape.
Description
wCRM serves as an open-source CRM tool designed for WhatsApp, functioning as a shared inbox for teams engaged in customer interactions via the platform. It consolidates sales and support dialogues into a unified environment, enabling teams to streamline lead management, coordinate responses, and track follow-up tasks effectively. Targeted at startups, small enterprises, sales teams, and agencies, wCRM assists in the daily handling of inquiries, customer service exchanges, and sales discussions. With its collaborative features, teams can work together on replies, maintain organized communication with clients, and oversee workflows related to follow-ups and lead details. By integrating the management of team conversations with a CRM-like organization of leads, wCRM aims to enhance the way organizations oversee customer interactions on WhatsApp, ensuring efficiency and clarity in communications. Ultimately, this tool empowers teams to maintain a high level of customer service while managing their sales processes seamlessly.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
ChatGPT
Yes
Facebook
Yes
Instagram
Yes
Make
Yes
PayPal
Yes
Stripe
Yes
WhatsApp
Yes
Zoho CRM
Yes
Zoho Office Suite
Yes
n8n
No
Integrations
ChatGPT
No
Facebook
No
Instagram
No
Make
No
PayPal
No
Stripe
No
WhatsApp
No
Zoho CRM
No
Zoho Office Suite
No
n8n
Yes
Pricing Details
$49 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
WOZTELL
Founded
2019
Country
Spain
Website
woztell.com
Vendor Details
Company Name
SRLINES SOFTWARE HOUSE
Founded
2022
Country
Pakistan
Website
wcrm.si
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No