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Description
Wati is an end-to-end WhatsApp API solution for SMBs. Using powerful chatbots, APIs, integrations, and customer intelligence capabilities, WATI enables efficient sales, marketing, and customer support.
With over 6000 brands across 78 countries using WATI, our customers have generated $35M in sales, increased customer acquisition by 72%, improved customer satisfaction by 87%, and reduced support costs by $10K.
Description
Transform Conversations Into Sales and Supercharge Customer Service & Engagement
We are passionate about helping businesses succeed in the digital age. Our multi-channel Customer Engagement & Automated Platform is designed to streamline communication and boost efficiency across various channels including WhatsApp, Telegram Messenger, Instagram, and Live Chat.
You can find the following exciting features on our platform:
Omnichannel Team Inbox
Booking Appointments
Bookings for Classes
AI Chatbots for all channels
Push notifications are available on the mobile app
Invoicing and Payments
Segmentation & Broadcasting
Automations
Forms and Surveys
Shop for E-Commerce on WhatsApp
Plans & Subscriptions
API Access
Has API
Yes
API Access
Has API
No
Integrations
Pabbly Connect
Yes
Shopify
Yes
WhatsApp
Yes
Zapier
Yes
Evoltsoft
Yes
Facebook Messenger
No
Google Sheets
Yes
HubSpot CRM
Yes
Klaviyo
Yes
MYVYAY
Yes
Integrations
Pabbly Connect
Yes
Shopify
Yes
WhatsApp
Yes
Zapier
Yes
Evoltsoft
No
Facebook Messenger
Yes
Google Sheets
No
HubSpot CRM
No
Klaviyo
No
MYVYAY
No
Pricing Details
$40 per month
Free Trial
Yes
Free Version
No
Pricing Details
$69/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Wati
Founded
2015
Country
Hong Kong
Website
wati.io
Vendor Details
Company Name
Whautomate
Founded
2023
Country
Singapore, India
Website
whautomate.com
Product Features
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
No
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
No
Pre-configured Bot
Yes
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
Yes
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
No
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
No
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
Yes
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
Yes
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
No