Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Hosted VoIP solution with European focus, but presence in more than 165+ countries. Premium Plus is the basis of all our solutions, so you get the best quality at the lowest price. All numbers can be used to identify you, including your Geographic, National, TollFree, UIFN, Mobile VoIP, Elastic Pool, and many other types of numbers. We also have a SoftPhone, and will soon launch other Roaming products.

Description

gloCOM is a robust desktop Unified Communications tool meticulously crafted to elevate your business communications by seamlessly integrating with PBXware, our VoIP Telephony Platform. Its primary aim is to streamline and enrich your everyday communication and collaborative efforts. This powerful application includes all the essential tools for effective teamwork, featuring IP Phone integration, Softphone capabilities, instant messaging, conferencing options, CRM access, faxing, file transfer capabilities, and an array of additional functionalities. All of gloCOM's features are elegantly organized within a single, user-friendly desktop interface, ensuring an exceptional experience across all major desktop platforms. Available in Office, Business, Agent, and Supervisor Editions, gloCOM tailors its offerings to support specific features that enhance efficiency and productivity, making it a versatile choice for varying business needs. With its comprehensive suite of tools, gloCOM ensures that teams can connect and collaborate more effectively than ever before.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AccountView Yes 
Arbor Yes 
Bigin by Zoho CRM Yes 
Bromcom Yes 
DATEV Yes 
Donorfy Yes 
Freshservice Yes 
HaloPSA Yes 
HubSpot CRM Yes 
IFTTT Yes 
Integrately Yes 
Lime CRM Yes 
Magento Yes 
Pipedrive Yes 
ServiceNow Yes 
Simplicate Yes 
Trengo Yes 
Yellow Yard Yes 
Zendesk Talk Yes 
Zoho Desk Yes 

Integrations

AccountView No 
Arbor No 
Bigin by Zoho CRM No 
Bromcom No 
DATEV No 
Donorfy No 
Freshservice No 
HaloPSA No 
HubSpot CRM No 
IFTTT No 
Integrately No 
Lime CRM No 
Magento No 
Pipedrive No 
ServiceNow No 
Simplicate No 
Trengo No 
Yellow Yard No 
Zendesk Talk No 
Zoho Desk No 

Pricing Details

$0.25 per user per month
Price depends on the country and type of number and how you configure it. We'll give you the lowest price we can in any case.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Voyced

Founded

2013

Country

United Kingdom

Website

voyced.eu

Vendor Details

Company Name

Bicom Systems

Founded

2003

Country

United Kingdom

Website

www.bicomsystems.com/products/glocom/

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management No 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Recording

Archiving Yes 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking No 
Scheduled Recording Yes 
Screen Activity Recording No 
Video Call Recording No 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

IVR

Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management No 
Text to Speech No 
Voice Customization Yes 
Voice Mail Yes 

SIP Trunk

Automatic Fail-over Routing Yes 
Call Data Records Yes 
Caller ID Yes 
Disaster Recovery No 
International Numbers Yes 
Multiple DID Options Yes 
PSTN Forwarding Yes 
Toll-Free Numbers Yes 
e911 No 

Softphone

Audio / Video Conferencing No 
Call Logging Yes 
Call Recording Yes 
Call Transfer Yes 
Caller Identification Yes 
Chat / Messaging No 
Contact Management Yes 
Fax Management Yes 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging No 
Fax Management Yes 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Product Features

Softphone

Audio / Video Conferencing No 
Call Logging No 
Call Recording No 
Call Transfer No 
Caller Identification No 
Chat / Messaging No 
Contact Management No 
Fax Management No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Alternatives

Alternatives