Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Voxco IVR, a cutting-edge interactive voice-response (IVR), survey system, allows respondents to self-complete prerecorded surveys via telephone keypad or automated messages. Voxco IVR is easy to use and economical. It works in two modes: a survey mode (the respondents answer questions using a touch-tone interaction on the phone) or a messaging mode (the Sysetm broadcasts messages to customers satisfaction programs). Voxco IVR allows organizations to improve their services and increase customer satisfaction by allowing them to send prerecorded messages to a wide audience at any time.
Description
Zarca Interactive offers cutting-edge survey software designed to empower organizations with state-of-the-art technology and effective methodologies for achieving optimal research results. Recognizing the complexity often associated with advanced software, we took on the challenge of simplifying the user experience so even those with minimal tech skills can become proficient in using the platform. The "Home" module within Zarca enables survey administrators to efficiently create and oversee sub-account users, along with carrying out various account management tasks. With Zarca’s “Distribution Manager,” clients can personalize their survey invitations and reminders, incorporating tailored messages and branding elements. Additionally, users are able to track live participation and response metrics through Zarca’s Distribution Report feature. Clients also have the option to regulate the frequency with which their panel members receive survey requests by utilizing the Touch Rules functionality. This essential feature not only enhances user engagement but also promotes best practices to mitigate the risk of survey fatigue among participants. By prioritizing user-friendliness and providing robust management tools, Zarca ensures that organizations can maximize the effectiveness of their research initiatives.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Voxco
Founded
1976
Country
United States
Website
www.voxco.com
Vendor Details
Company Name
Zarca Interactive
Website
www.zarca.com/Online-Surveys-Product/online-survey-software.html
Product Features
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
No
Voice Customization
Yes
Voice Mail
No
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
Yes
Question Branching
Yes
Question Library
No
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
No