Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Voxco IVR, a cutting-edge interactive voice-response (IVR), survey system, allows respondents to self-complete prerecorded surveys via telephone keypad or automated messages. Voxco IVR is easy to use and economical. It works in two modes: a survey mode (the respondents answer questions using a touch-tone interaction on the phone) or a messaging mode (the Sysetm broadcasts messages to customers satisfaction programs). Voxco IVR allows organizations to improve their services and increase customer satisfaction by allowing them to send prerecorded messages to a wide audience at any time.
Description
The WinSen Remote Site Control Module (RSCM) software is specifically crafted to oversee remote, unattended installations. It facilitates control over one or more SSC standalone keypads primarily through modem connections. Each SSC standalone keypad operates independently, housing all user codes, time zone settings, and lockout statuses within its own local database. The WinSen RSCM is essential for refreshing the database of the remote keypads. This software is compatible with various Windows operating systems, including Windows 95, Windows 98, Windows NT, Windows 2000, and Windows XP. To initiate an update for the remote system, which maintains a self-contained user database, users can select the "Start Automatic Communications" option from the File menu within the WinSen RSCM. This action prompts RSCM to connect via modem to the remote sites, allowing for the simultaneous transmission of the entire day's activities to the keypads. Furthermore, it also ensures that the keypad activity recorded today is sent back to the home office computer for documentation and analysis, providing a comprehensive overview of system performance. This streamlined communication enhances operational efficiency and ensures the remote facilities are always up to date.
API Access
Has API
No
API Access
Has API
No
Integrations
Tenant
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1795.00/one-time
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Voxco
Founded
1976
Country
United States
Website
www.voxco.com
Vendor Details
Company Name
Sentinel Systems
Founded
1975
Country
United States
Website
www.sentinelsystems.com
Product Features
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
No
Voice Customization
Yes
Voice Mail
No
Product Features
Self Storage
Customer Management
No
Deposit Tracking
Yes
Gate/Access Control
No
Interactive Property Map
No
Late Fee Calculation
Yes
Lead Management
No
Move-In / Move-Out Wizard
No
Multi-Location
Yes