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Description
Imagine your customers being able to communicate with you in a seamless way. All communication channels, including SMS, chat, messaging, social media, and SMS, are now integrated in one interface that aims to simplify communication. We have a lot more in store for you. Register now to be the first to receive Flex.
Flex by Vonix allows you to chat, call, text, message, and socialize with your business profile using one mobile app. All your business phone features will be available to you from your mobile phone, just as if it were in the office. You can text or message customers and also transfer entire conversations using the internal collaboration features. Keep everyone updated by syncing conversations to customer records. Access business calling features like interactive voice menus, day/night mode, voicemail transcription & more. Customers can communicate with you via their preferred method to improve customer satisfaction and speed up resolutions.
Description
Built for both large organisations and growing businesses, the Yay.com business phone system offers a versatile and dynamic communication solution that both reduces costs and increases business flexibility.
With softphone apps that work with the devices you already use, remote and hybrid working is seamless. Collaborate and connect from any location around the world and work the way you want to. Yay provides a platform for distributed workforces in the office, at home or on the go.
Benefit from a host of business features including CRM integrations, IVR call menus, call queueing and more. Get started with a free trial and see how we can help your business thrive today.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
AgencyZoom
Yes
Capsule
No
Copper
No
Filevine
Yes
Google Chrome
No
Google Contacts
No
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
Microsoft 365
No
Integrations
AgencyZoom
No
Capsule
Yes
Copper
Yes
Filevine
No
Google Chrome
Yes
Google Contacts
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Microsoft 365
Yes
Pricing Details
$29.99 per user per month
per user, per month on annual billing plus taxes & fees monthly billing $34.99/user
Free Trial
No
Free Version
No
Pricing Details
$6.99 per user per month
Starting Out plans from $6.99/mth
Flying High plans from $19.99/mth
Enterprise plans from $31.99/mth
Flying High plans from $19.99/mth
Enterprise plans from $31.99/mth
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Vonix
Founded
2019
Country
United States
Website
www.vonix.io
Vendor Details
Company Name
Yay.com
Founded
2014
Country
United Kingdom
Website
www.yay.com
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
No
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
No
