Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Imagine your customers being able to communicate with you in a seamless way. All communication channels, including SMS, chat, messaging, social media, and SMS, are now integrated in one interface that aims to simplify communication. We have a lot more in store for you. Register now to be the first to receive Flex.
Flex by Vonix allows you to chat, call, text, message, and socialize with your business profile using one mobile app. All your business phone features will be available to you from your mobile phone, just as if it were in the office. You can text or message customers and also transfer entire conversations using the internal collaboration features. Keep everyone updated by syncing conversations to customer records. Access business calling features like interactive voice menus, day/night mode, voicemail transcription & more. Customers can communicate with you via their preferred method to improve customer satisfaction and speed up resolutions.
Description
WaveStreet’s Hosted PBX System is a telephony solution powered by the cloud, offering a comprehensive business phone system that operates via the internet and can be managed through an online portal without the need for any physical hardware on-site. Users can retain their current phone numbers while benefiting from sophisticated features such as auto-attendant, voicemail with optional voicemail-to-email, call queuing, enhanced caller ID, and in-depth usage analytics. The platform also provides native SIP Trunking services to lower call expenses for VoIP-enabled locations, while maintaining compatibility with traditional PBX systems through Analog/PRI integration. Administrators can utilize real-time provisioning tools to effortlessly add or remove extensions, modify call routing, and monitor overall system performance in an instant. Additionally, the system includes built-in CRM integrations that are preconfigured for popular platforms such as Salesforce and Zendesk, which facilitate smooth workflow processes and enhance productivity. With its robust feature set and ease of use, WaveStreet’s Hosted PBX System represents a modern solution for businesses looking to streamline their communication infrastructure.
API Access
Has API
Yes
API Access
Has API
No
Integrations
AgencyZoom
Yes
Filevine
Yes
QQCatalyst
Yes
Salesforce
No
Vertafore AMS360
Yes
Zendesk
No
Integrations
AgencyZoom
No
Filevine
No
QQCatalyst
No
Salesforce
Yes
Vertafore AMS360
No
Zendesk
Yes
Pricing Details
$29.99 per user per month
per user, per month on annual billing plus taxes & fees monthly billing $34.99/user
Free Trial
No
Free Version
No
Pricing Details
$14.99 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Vonix
Founded
2019
Country
United States
Website
www.vonix.io
Vendor Details
Company Name
WaveStreet
Founded
2000
Country
United States
Website
wavestreet.com
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No