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Description

Enhance your revenue by engaging with customers through a versatile multi-channel conversational relationship platform. Interact with visitors on your site through various methods including voice calls, live chat, two-way texting, video communications, and social media messaging, all from a single tool. This solution is compatible with any website and can boost your conversion rates by as much as 75%. Incorporate a dedicated business line and a virtual phone system into your personal device through our easy-to-use web portal or mobile app. You can set up an IVR system, design your call flow, and activate call forwarding to ensure that no customer inquiries go unanswered. Engage with your clients effortlessly via SMS text messaging; with just a simple click on the Voizee widget on your website, clients can initiate a text conversation, and you can respond promptly. Unify all your customer interactions into a single, cohesive dashboard, regardless of the communication channel being used, ensuring streamlined management of conversations and improved customer service. By consolidating your communication efforts, you can foster stronger relationships and drive higher customer satisfaction.

Description

Communication Platform As A Service, smsmode© offers complete mobile messaging routing. Connect with your customers anywhere in the world using our innovative and powerful tools. smsmode© integrates seamlessly with your existing tools, allowing you to maximize their potential by integrating mobile messaging. Use our REST, SMPP, and plugins to build these custom integrations for your applications, CRMs, ERPs, and more. Our documentation and experts will help you achieve your goals! European solution GDPR compliant ISO 27001 & 27701 99.95% SLA Responsability Europe CSR Commitment

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Zapier Yes 
Axis LMS Yes 
ChatGPT Yes 
ClickFunnels Yes 
Contact Form 7 Yes 
Google Analytics Yes 
Gravity Forms Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Klaviyo No 
Marigold Engage No 
Twilio Yes 
WhatsApp No 
WordPress Yes 

Integrations

Zapier Yes 
Axis LMS No 
ChatGPT No 
ClickFunnels No 
Contact Form 7 No 
Google Analytics No 
Gravity Forms No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Klaviyo Yes 
Marigold Engage Yes 
Twilio No 
WhatsApp Yes 
WordPress No 

Pricing Details

$16 per month
Free Trial No 
Free Version No 

Pricing Details

€9 per month + 4.40 cts / SMS
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Voizee

Founded

2021

Website

voizee.com

Vendor Details

Company Name

smsmode©

Founded

2004

Country

France

Website

www.smsmode.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover No 
Inline Media / Videos Yes 
Machine Learning No 
Natural Language Processing No 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration Yes 

Landing Page

A/B Testing Yes 
Analytics Yes 
Drag & Drop Yes 
Form Creation No 
Real Time Editing No 
Responsive No 
SEO Management No 
Templates No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win No 

Text to Speech

API Yes 
Adjust Speaking Rate / Pitch Yes 
Audio Optimization Yes 
Custom Lexicons Yes 
Different Voice Choices Yes 
Multi-Language Support Yes 
Synchronize Speech No 

Alternatives

Alternatives

VoxDirect Reviews

VoxDirect

VOXOX
MirrorFly Reviews

MirrorFly

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