Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Voiceflow is an operating system for AI customer experience that helps businesses create conversational agents for customer support, sales, lead generation, call centers, and self-service automation. It enables teams to design AI workflows visually while also giving developers access to APIs, code functions, integrations, and customization tools. The platform is built for teams that want to ship AI agents faster, test changes with confidence, and roll out improvements that remain compatible as usage grows. Voiceflow supports web, phone, and mobile experiences, helping companies serve customers across multiple channels from one platform. Its agent builder combines agentic playbooks with deterministic workflows, allowing teams to balance AI flexibility with structured business logic. The observability suite uses LLM-powered evaluations, logs, and metrics to help teams understand agent behavior and make faster iteration decisions. Production environments support a real development pipeline from design to staging and final launch, all hosted on Voiceflow. Businesses can connect agents to tools such as Zendesk, Salesforce, Shopify, HubSpot, Airtable, Google Sheets, Make, Gmail, and other applications. With model flexibility, enterprise compliance, and collaboration features, Voiceflow helps organizations automate customer conversations while maintaining control, visibility, and security.
Description
Voker serves as an innovative Agent Analytics Platform that focuses on the oversight and enhancement of AI agents operating in real-world settings, ensuring that these agents are not merely reactive but genuinely beneficial. This platform enables developers to monitor the interactions of AI agents, pinpoint areas needing improvement, identify any irregularities, and assess progress over time, all without the hassle of sifting through extensive logs or relying solely on user feedback. By linking the performance metrics of agents to tangible business results, Voker allows teams to correlate conversational insights with existing user data, providing clarity on whether an agent is effectively contributing to goals such as user activation, retention, conversion rates, support quality, and other key performance indicators. The user-friendly self-service analytics are tailored for product managers, analysts, and business teams, offering them actionable insights without the issues of support tickets or workflow interruptions. Additionally, developers can easily integrate Voker into their systems using the SDK; they can do this via a simple pip install command or leverage an AI coding tool to quickly set up the SDK, input the necessary API key, and configure an agent within just a few minutes. Thus, Voker not only streamlines the monitoring process but also empowers teams to leverage data for continuous improvement of their AI agents.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
AmpliTube
No
Axis LMS
Yes
Ejentum
Yes
JSON
Yes
JavaScript
Yes
LangSmith
No
Langfuse
No
Mixpanel
No
PostHog
No
Rime
Yes
Integrations
AmpliTube
Yes
Axis LMS
No
Ejentum
No
JSON
No
JavaScript
No
LangSmith
Yes
Langfuse
Yes
Mixpanel
Yes
PostHog
Yes
Rime
No
Pricing Details
$40 per editor per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$80 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Voiceflow
Founded
2019
Country
United States
Website
www.voiceflow.com
Vendor Details
Company Name
Voker
Founded
2024
Country
United States
Website
voker.ai/
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No