Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our SMS broadcasting service enables you to upload your customers' mobile numbers, compose a message, and deliver it effortlessly through our user-friendly online platform. This feature exists alongside our voice broadcasting capabilities, allowing you to utilize both text and voice messaging from a single system. You can seamlessly launch voice broadcasting campaigns on our fully hosted and intuitive platform. This automated dialer lets you create and oversee various campaigns and lists while providing comprehensive reporting and analytics. With our SMS broadcasting service, you can easily manage thousands of text messages, access dedicated sending numbers, and have an inbox to view and respond to replies, ensuring effective communication with your audience. Additionally, the seamless integration of these features enhances your marketing strategies by facilitating efficient outreach.
Description
Voicent Live offers a comprehensive cloud solution equipped with essential tools for maximizing performance and efficiency, including call center functionalities, predictive dialing systems, voice broadcasting, as well as text and email communication tools; it also features an integrated CRM, streamlined workflow, and business process automation, all within a single adaptable and scalable platform. This all-in-one package is designed to meet the diverse needs of businesses seeking to enhance their operational capabilities.
API Access
Has API
No
API Access
Has API
No
Integrations
IVR Studio
No
Salesforce
No
Voicent Appointment Reminder
No
Voicent CRM
No
Voicent Communications
No
Voicent Predictive Dialer
No
Integrations
IVR Studio
Yes
Salesforce
Yes
Voicent Appointment Reminder
Yes
Voicent CRM
Yes
Voicent Communications
Yes
Voicent Predictive Dialer
Yes
Pricing Details
1¢ per call
Free Trial
Yes
Free Version
No
Pricing Details
$499 one-time payment
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
VoiceBlaze
Founded
2013
Country
United States
Website
www.voiceblaze.com
Vendor Details
Company Name
Voicent Communications
Founded
2001
Country
United States
Website
www.voicent.com
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
Auto Dialer
Call Center Management
No
Call Recording
Yes
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
No
Predictive Dialer
No
Preview Dialer
No
Progressive Dialer
No
Surveys
No
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes