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Average Ratings 2 Ratings

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support

Description

Vogent serves as a comprehensive platform designed to create intelligent and lifelike voice agents that efficiently handle tasks. This innovative technology features a remarkably authentic, low-latency voice AI capable of conducting phone conversations lasting up to an hour while also managing subsequent tasks. It is particularly beneficial for sectors such as healthcare, construction, logistics, and travel, where it streamlines communication. The platform is equipped with a complete end-to-end system for transcription, reasoning, and speech, ensuring conversations that are both humanlike and timely. Notably, Vogent's proprietary language models, refined through extensive training on millions of phone interactions across diverse task categories, demonstrate performance that rivals that of human agents, especially when fine-tuned with a few examples. Developers benefit from the ability to initiate thousands of calls using minimal code and automate various workflows based on specific outcomes. Additionally, the platform features robust REST and GraphQL APIs, along with a user-friendly no-code dashboard that allows users to craft agents, upload knowledge bases, monitor calls, and export conversation transcripts, making it an invaluable tool for enhancing operational efficiency. With these capabilities, Vogent empowers businesses to revolutionize their customer interaction processes.

Description

The nPathi AI Agent represents an advanced voice AI solution that seamlessly integrates with ViciDial, allowing it to handle campaigns in a manner akin to human agents, while providing complete visibility through the ViciDial dashboard. Notable features include: - Seamless integration with ViciDial, where AI agents function as standard agents within campaigns - A user-friendly Visual Pathway Builder for effortless conversation design using drag-and-drop functionality - Real-time monitoring capabilities along with disposition codes - Over 260 OAuth integrations with various services like CRM systems, calendars, and webhooks - Support for more than 100 languages to cater to diverse demographics - Extremely low latency with response times under 500 milliseconds - Efficient lead routing and qualification processes - Automatic updates to CRM systems following calls - Comprehensive call recording and transcription services - The ability to scale operations to manage over 2000 concurrent calls These agents are particularly effective for a range of applications, including outbound sales, lead qualification, setting appointments, conducting customer surveys, sending payment reminders, reactivating dormant accounts, and providing customer support. By deploying these AI agents, organizations can ensure their calls are managed around the clock, allowing human agents to dedicate their time to more strategic and high-value interactions.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bigin by Zoho CRM No 
Bitrix24 No 
GoHighLevel No 
Google No 
GraphQL Yes 
Kommo No 
Microsoft 365 No 
Salesforce No 
Shopify No 
Slack No 
TikTok Shop No 
VICIdial No 
Vision Agents Yes 
Zendesk No 

Integrations

Bigin by Zoho CRM Yes 
Bitrix24 Yes 
GoHighLevel Yes 
Google Yes 
GraphQL No 
Kommo Yes 
Microsoft 365 Yes 
Salesforce Yes 
Shopify Yes 
Slack Yes 
TikTok Shop Yes 
VICIdial Yes 
Vision Agents No 
Zendesk Yes 

Pricing Details

9¢ per minute
Free Trial Yes 
Free Version No 

Pricing Details

$49/month
15 minutes included free
✅
Unlimited AI agents
✅
Unlimited pathways
✅
Calendar synchronization
✅
Webhook GET & POST
✅
OAuth integrations
✅
Community support
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Vogent

Website

www.vogent.ai/

Vendor Details

Company Name

nPathi

Founded

2024

Country

Romania

Website

nPathi.com

Product Features

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