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Average Ratings 0 Ratings
Description
VocalLabs creates and operates a voice AI engine that powers lifelike AI voice agents for various applications, including sales calls, customer service, lead qualification, collections, and surveys. Companies can streamline both incoming and outgoing calls across phone, web, and mobile platforms, while partners have the opportunity to establish their own voice AI brand using the provided platform.
The service is fully customizable, allowing businesses to display their logo on the console, utilize their domain for calls, and have their branding on reports, all while ensuring multi-tenant client isolation with flexible billing options based on usage.
Calls are managed through numbers in over 50 countries using SIP, WebRTC, and PSTN, boasting an impressive 99.9% uptime, along with features such as automatic failover and the ability to scale as needed. Users can route any call to various providers, including OpenAI, Deepgram, and ElevenLabs, and can distribute live traffic among multiple models. Additionally, developers can access a suite of tools, including REST APIs, webhooks, SDKs for JavaScript, TypeScript, and Python, as well as an MCP server designed for integration with Claude, Cursor, and VS Code Copilot, further enhancing the platform's versatility.
Description
Telli is an innovative call automation platform that utilizes AI to facilitate both outbound and inbound phone interactions for companies, enabling AI voice agents to engage in fluid, human-like dialogues for purposes such as qualifying leads, setting appointments, or smoothly transferring warm leads to human representatives. The platform employs advanced dialing techniques, dynamic number switching, and automated callbacks to enhance pick-up rates while offering multilingual voice agents with natural accents to effectively communicate with customers across various languages. Additionally, it seamlessly integrates with CRM platforms, calendars, and customer workflows, allowing calls to initiate actions like scheduling, data collection, or lead transfers without requiring any manual dialing or follow-up. The system also provides transcription and summary of calls, delivering valuable analytics on outcomes, sentiment, and discussion topics, which empowers teams to monitor performance at scale and refine their outreach tactics accordingly. Telli empowers businesses to swiftly connect with leads right after acquisition, fostering nurturing, re-engagement, or follow-up through phone, SMS, WhatsApp, or email, ensuring comprehensive customer interaction across multiple channels. This comprehensive approach not only streamlines communication but also enhances overall productivity and effectiveness in lead management.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
VocalLabs
Country
India
Website
vocallabs.ai
Vendor Details
Company Name
telli
Founded
2024
Country
United States
Website
www.telli.com
Product Features
Product Features
Alternatives
No Alternatives