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Description
VocalLabs creates and operates a voice AI engine that powers lifelike AI voice agents for various applications, including sales calls, customer service, lead qualification, collections, and surveys. Companies can streamline both incoming and outgoing calls across phone, web, and mobile platforms, while partners have the opportunity to establish their own voice AI brand using the provided platform.
The service is fully customizable, allowing businesses to display their logo on the console, utilize their domain for calls, and have their branding on reports, all while ensuring multi-tenant client isolation with flexible billing options based on usage.
Calls are managed through numbers in over 50 countries using SIP, WebRTC, and PSTN, boasting an impressive 99.9% uptime, along with features such as automatic failover and the ability to scale as needed. Users can route any call to various providers, including OpenAI, Deepgram, and ElevenLabs, and can distribute live traffic among multiple models. Additionally, developers can access a suite of tools, including REST APIs, webhooks, SDKs for JavaScript, TypeScript, and Python, as well as an MCP server designed for integration with Claude, Cursor, and VS Code Copilot, further enhancing the platform's versatility.
Description
Workforce Wave delivers virtual receptionists and voice agents enhanced by AI technology, specifically designed for small enterprises. It manages incoming calls, schedules appointments, collects lead information, and facilitates outbound calling efforts 24/7. This innovative platform assists teams in various sectors, including dental, medical, legal, real estate, restaurant, and home services, in minimizing missed calls and accelerating response times, all while alleviating the demands on front-desk personnel. By streamlining communications, Workforce Wave allows businesses to focus more on their core activities.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
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Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Custom pricing
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
VocalLabs
Country
India
Website
vocallabs.ai
Vendor Details
Company Name
Workforce Wave
Founded
2024
Country
United States
Website
www.workforcewave.com
Product Features
Product Features
Alternatives
No Alternatives