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features
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support

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Description

VocalLabs creates and operates a voice AI engine that powers lifelike AI voice agents for various applications, including sales calls, customer service, lead qualification, collections, and surveys. Companies can streamline both incoming and outgoing calls across phone, web, and mobile platforms, while partners have the opportunity to establish their own voice AI brand using the provided platform. The service is fully customizable, allowing businesses to display their logo on the console, utilize their domain for calls, and have their branding on reports, all while ensuring multi-tenant client isolation with flexible billing options based on usage. Calls are managed through numbers in over 50 countries using SIP, WebRTC, and PSTN, boasting an impressive 99.9% uptime, along with features such as automatic failover and the ability to scale as needed. Users can route any call to various providers, including OpenAI, Deepgram, and ElevenLabs, and can distribute live traffic among multiple models. Additionally, developers can access a suite of tools, including REST APIs, webhooks, SDKs for JavaScript, TypeScript, and Python, as well as an MCP server designed for integration with Claude, Cursor, and VS Code Copilot, further enhancing the platform's versatility.

Description

Workforce Wave delivers virtual receptionists and voice agents enhanced by AI technology, specifically designed for small enterprises. It manages incoming calls, schedules appointments, collects lead information, and facilitates outbound calling efforts 24/7. This innovative platform assists teams in various sectors, including dental, medical, legal, real estate, restaurant, and home services, in minimizing missed calls and accelerating response times, all while alleviating the demands on front-desk personnel. By streamlining communications, Workforce Wave allows businesses to focus more on their core activities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Custom pricing
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

VocalLabs

Country

India

Website

vocallabs.ai

Vendor Details

Company Name

Workforce Wave

Founded

2024

Country

United States

Website

www.workforcewave.com

Product Features

Alternatives

No Alternatives

Alternatives

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