Average Ratings 5 Ratings
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Description
VoIPco offers a wide variety of services and a rich selection of features to enhance your business's telecom experience. VoIPco allows businesses to upgrade their business phone system and achieve a Return on Investment in 6-12 months. You can access your telecom services from any device on your IT network, including desktop phones, mobile phones, and computers. Unified Communications (UC), is the seamless integration voice, video, chat and contact center/IVR apps. This technology can dramatically improve your communication and business productivity. Our software and services allow you to access your account, and seamlessly integrate our high-value cloud communications services.
Description
We provide MSPs with adaptable, dependable, and innovative cloud-based communication solutions that empower them to expand their operations with precision and focus. BVoIP was developed in response to the genuine challenges and frustrations experienced by actual MSPs. Prior to assisting MSPs, we spent 17 years as one ourselves, gaining valuable insights into the industry's flawed communication strategies that relied on a haphazard mix of unreliable products and services. This often resulted in high operational costs and excessive demands on customer support. Recognizing the need for straightforward and scalable communication solutions, we pioneered a new approach that utilizes cloud technology to streamline business communication, eliminate back-office inefficiencies, and ensure that phrases like "can you hear me now" become a thing of the past. With our comprehensive and standardized communications platform, we are now equipped to provide MSPs with the essential solutions they have been seeking to thrive in a competitive landscape. Ultimately, our goal is to transform how MSPs manage communication, allowing them to focus on their core business objectives.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Microsoft 365
Yes
Salesforce
Yes
Autotask PSA
No
ConnectWise Automate
Yes
ConnectWise PSA
No
Freshdesk
No
HaloCSM
No
HubSpot CRM
No
HubSpot Customer Platform
No
Hudu
No
Integrations
Microsoft 365
Yes
Salesforce
Yes
Autotask PSA
Yes
ConnectWise Automate
No
ConnectWise PSA
Yes
Freshdesk
Yes
HaloCSM
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Hudu
Yes
Pricing Details
$12.99 per month
Custom Pricing Available For Every Client
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
VoIPco Telecom
Founded
2007
Country
United States
Website
www.voipco.com
Vendor Details
Company Name
bvoip
Founded
2014
Country
United States
Website
www.bvoip.com
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes
Video Conferencing
Electronic Hand Raising
Yes
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
Yes
Employee Lifecycle Management
Yes
Labor Projection
Yes
Performance Appraisal
Yes
Recruiting Management
Yes
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
