Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
Do you need assistance? Our team is always ready to help you out, available around the clock, whether you prefer calling us directly or accessing our user-friendly online support portal from your computer.
Are you in search of powerful features that come pre-installed on your devices? With over 50 options readily available, International provides comprehensive solutions for seamless communications, ensuring you remain connected no matter where you are or what device you use, and we are consistently introducing new features, so feel free to reach out if you have a specific request!
We understand that many are accustomed to dealing with convoluted contracts and exorbitant fees from their communication providers, but with VoIPX, you will discover only competitive pricing and adaptable plans that cater to nearly any financial plan.
At VoIPX, we are deeply committed to enhancing our customers' experiences and ensuring their satisfaction. By merging the finest voice communication technologies currently on the market with the essential applications that businesses rely on, we have developed one of the most efficient and trustworthy networks available today, setting a new standard in customer care and service reliability. Additionally, we strive to keep our offerings innovative and responsive to the evolving needs of our clients.
Description
net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth.
Communication breaks down when channels are scattered and tools do not talk to each other. net2phone solves this with a connected business VoIP and unified communications platform built for teams that cannot afford dropped context or slow resolutions.
Unite, net2phone's unified communications solution, brings voice, messaging, video, and chat into a single place, with call and video recording, transcription, sentiment analysis on voice calls, automated action item tracking, and AI-generated follow-up emails.
AI Agent handles inquiries and completes workflows on its own, answering questions, resolving support cases, scheduling, and managing returns across phone and chat, in 30+ languages, with seamless handoff to human agents when needed.
Coach AI analyzes 100% of voice, video, and text interactions, giving managers full visibility into team performance with sentiment analysis, call summaries, and coaching recommendations by user or department.
uContact, net2phone's omnichannel contact center, gives high-volume sales and support teams the automation, AI-driven routing, and real-time dashboards they need to deliver consistent customer experiences at scale.
Every net2phone solution connects to the tools businesses already use, with a drag-and-drop workflow builder for automating processes without writing code, backed by enterprise-grade security and expert guidance at every step, from setup to integration to ongoing optimization.
API Access
Has API
No
API Access
Has API
Yes
Integrations
CloudNuro
No
Google Chrome
No
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft Teams
No
Salesforce
No
Slack
No
Zapier
No
Zoho CRM
No
uContact
No
Integrations
CloudNuro
Yes
Google Chrome
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Teams
Yes
Salesforce
Yes
Slack
Yes
Zapier
Yes
Zoho CRM
Yes
uContact
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$17.99/month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
VoIPX International
Founded
2009
Country
United States
Website
voipxpbx.com
Vendor Details
Company Name
net2phone
Founded
1990
Country
United States
Website
www.net2phone.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
No
Predictive Dialer
No
Preview Dialer
No
Progressive Dialer
No
Surveys
No
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
No
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
No
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
Yes
Database
Yes
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
Online Fax
Alerts / Notifications
No
Cloud Storage
No
Electronic Signature
No
Fax via Email
Yes
HIPAA Compliant
Yes
Large File Support
No
Local Phone Numbers
Yes
Mobile Access
No
Toll Free Numbers
Yes