Average Ratings 17 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada with over 80,000 customers. VoIP.ms offers a wide range of standard telephony features as well as enhanced communication features that simplify both residential and business communications. It offers free porting to the USA and Canada for local and toll-free DIDs. Outgoing calls can be terminated in more than 125 countries.

Description

Enhance your team's efficiency with the eTollFree Predictive Dialer, a solution that provides a fully customizable business phone system along with a webphone designed for contact centers, enabling small businesses to meet their customer service obligations. This versatile solution functions seamlessly as software for both outbound and inbound call centers, packed with a variety of features including autodial campaigns, callback options, manual dialing, answering machine detection, and real-time reporting, among others. Additionally, you can acquire your own 833 toll-free number at an incredibly low rate of just $0.99 per month for life, all while enjoying the same extensive features we offer with our other toll-free numbers. As this is a newly introduced toll-free code, the options for number combinations are virtually limitless, allowing us to search for and reserve any unique sequence of digits you desire, provided it’s available. By using these affordable toll-free numbers in conjunction with your predictive dialer system, you can significantly boost your business communication capabilities. Ultimately, eTollFree equips your enterprise with the tools necessary to thrive in a competitive landscape.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$1.10 month per DID
Incoming Calls starting at: $0.009 min and Outgoing calls starting at: $0.01 min in USA
Free Trial No 
Free Version No 

Pricing Details

$99.00/month
Unlimited agents and extensions for just $99/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

VoIP.ms

Founded

2007

Country

Canada

Website

voip.ms

Vendor Details

Company Name

eTollFree

Founded

2010

Country

United States

Website

www.etollfree.net

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access No 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications No 
Voice Quality Enhancement No 

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

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