Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
See exactly who's calling, who's answering, and how your phone system is performing — without wrestling with raw CDRs or clunky built-in tools. VoIP Detective turns the call data from Cisco CallManager (CUCM), Cisco CUBE, Webex Calling, and Microsoft Teams into clear, searchable reports that anyone on your team can use.
Because it installs as a virtual machine inside your own environment, your call records stay on your infrastructure — nothing is shipped off to a vendor cloud. Most teams have it deployed and pulling reports within half an hour.
Managers can run their own team and call-activity reports without help from IT, while administrators get the depth they need: inbound, outbound, and hunt-group reporting (including who answered and which calls were abandoned), busy-hour analysis for staffing, network-quality troubleshooting by jitter, latency, and packet loss, gateway capacity planning, and endpoint utilization to reclaim unused licenses.
The free Lite edition never expires and places no limit on users or devices. VoIP Detective Pro unlocks unlimited data retention, scheduled report delivery, emergency-call alerts, GDPR phone-number masking, CUBE analytics, and a live UCCX wallboard — all at a single flat yearly rate that doesn't change with the size of your deployment.
Description
Experience smooth and integrated messaging alongside video capabilities across MS Teams, Slack, and Cisco Webex Teams. By utilizing envite, users of Slack, MS Teams, and Webex Teams can effortlessly send messages and participate in video meetings directly from their preferred platform. Visit our website to register and incorporate envite into your favorite messaging application. Simply provide the email address of the individual you wish to connect with who uses a different messaging app. After the invitation is accepted, you will be able to message, initiate calls, and join video meetings without delay. This seamless integration enhances collaboration and communication across various platforms.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Teams
Yes
BlueJeans
No
Cisco Unified Border Element (CUBE)
Yes
Cisco Unified Communications Manager
Yes
Cisco Unified Contact Center
Yes
Cisco Unity Connection
Yes
Cisco Webex Calling
Yes
Slack
No
Integrations
Microsoft Teams
Yes
BlueJeans
Yes
Cisco Unified Border Element (CUBE)
No
Cisco Unified Communications Manager
No
Cisco Unified Contact Center
No
Cisco Unity Connection
No
Cisco Webex Calling
No
Slack
Yes
Pricing Details
$0
VoIP Detective Free is 100% free, forever — no expiration, and no limit on users or devices.
VoIP Detective Pro is a flat $1,499 USD/year. One price covers it all: CUCM, CUBE, Webex Calling, and Microsoft Teams reporting, with unlimited devices, users, reports, and administrators — no per-seat fees, no per-device fees, and no sales quote required. Pro also adds unlimited data retention, scheduled email reports, emergency-call alerts, GDPR number masking, and a UCCX wallboard.
VoIP Detective Pro is a flat $1,499 USD/year. One price covers it all: CUCM, CUBE, Webex Calling, and Microsoft Teams reporting, with unlimited devices, users, reports, and administrators — no per-seat fees, no per-device fees, and no sales quote required. Pro also adds unlimited data retention, scheduled email reports, emergency-call alerts, GDPR number masking, and a UCCX wallboard.
Free Trial
No
Free Version
Yes
Pricing Details
$2 per user per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
VoIP Detective
Founded
2019
Country
United States
Website
www.voipdetective.com
Vendor Details
Company Name
envite
Founded
2019
Country
United States
Website
www.envite.us
Product Features
Call Tracking
CRM
Yes
Call Log
Yes
Call Recording
No
Call Routing
Yes
Caller Identification
Yes
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No
VoIP Monitoring
Alerts / Notifications
Yes
Call Detail Record (CDR) Analysis
Yes
Call Quality Monitoring
Yes
IP SLA Monitoring
No
Jitter Testing
Yes
Latency Monitoring
Yes
MOS Monitoring
Yes
Packet Loss Monitoring
Yes
QoS Monitoring
Yes
Reporting / Analytics
Yes
Troubleshooting
Yes
Product Features
Collaboration
Brainstorming
No
Calendar Management
No
Chat / Messaging
No
Contact Management
No
Content Management
No
Document Management
No
Project Management
No
Real Time Editing
No
Task Management
No
Version Control
No
Video Conferencing
No
Team Communication
Activity / News Feed
No
Audio Calls
No
Calendar Management
No
Chat / Messaging
No
Discussion Threads
No
File Sharing
No
Mobile Access
No
Push Notifications
No
Search
No
Surveys & Feedback
No
Task Management
No
Video Conferencing
No