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Description

VirtualPBX gives small businesses a complete, high-powered cloud phone system for $15/user/month with every feature already included. One simple plan. No contracts. No feature gates. Zero surprises. Just smarter voice engineering—whether teams operate at a desk, on the road, or remotely. Deploy AI FrontDesk for intelligent 24/7 call handling, and scale into advanced messaging capabilities as business needs evolve. Founded by the pioneers who invented cloud telephony in 1997, VirtualPBX backs every account with expert, U.S.-based support from specialists who genuinely understand small business. Having the right technology is critical—having the right technical team behind it levels the playing field.

Description

Call tracking software to turbocharge your business. WildJar is a call tracking software that helps businesses achieve great success by reducing customer acquisition costs, increasing revenue 10x, and more. It's time for you to manage your inbound phone leads. Find out which advertising channel caught your customer's attention. Are they calling from a previous call? Is the lead worth it? We can answer all your questions immediately. You can analyze what your staff is saying and do the same for you to make every conversation a positive one. Integrate WildJar call data seamlessly into your preferred platforms to complete customer journeys. WildJar's award winning call tracking and analytics platform will help marketers achieve amazing results. WildJar is the most advanced call tracking and calls intelligence platform, helping marketers and businesses optimize and drive more revenue from inbound phone leads. Recording your phone calls will improve sales effectiveness, and assist with staff training and development.

API Access

Has API Yes

API Access

Has API Yes

Screenshots View All

Screenshots View All

Integrations

Nekton.ai Yes

Zapier Yes

Amazon Web Services (AWS) Yes

DashThis No

Dropbox Yes

Facebook No

Google Ads No

Google Analytics No

Google Sheets No

HubSpot CRM No

Show More Integrations

Explore All 7 Integrations

Integrations

Nekton.ai Yes

Zapier Yes

Amazon Web Services (AWS) No

DashThis Yes

Dropbox No

Facebook Yes

Google Ads Yes

Google Analytics Yes

Google Sheets Yes

HubSpot CRM Yes

Show More Integrations

Explore All 25 Integrations

Pricing Details

$18/month

Free Trial Yes

Free Version No

Pricing Details

$39

Free Trial Yes

Free Version No

Deployment

Web-Based Yes

On-Premises No

iPhone App Yes

iPad App Yes

Android App Yes

Windows Yes

Mac Yes

Linux Yes

Chromebook No

Deployment

Web-Based Yes

On-Premises No

iPhone App Yes

iPad App No

Android App No

Windows No

Mac No

Linux No

Chromebook No

Customer Support

Business Hours Yes

Live Rep (24/7) No

Online Support Yes

Customer Support

Business Hours Yes

Live Rep (24/7) Yes

Online Support Yes

Types of Training

Training Docs Yes

Webinars Yes

Live Training (Online) Yes

In Person Yes

Types of Training

Training Docs Yes

Webinars Yes

Live Training (Online) Yes

In Person Yes

Vendor Details

Company Name

VirtualPBX

Founded

1997

Country

United States

Website

www.virtualpbx.com

Vendor Details

Company Name

WildJar

Country

United Kingdom

Website

www.wildjar.com

Product Features

Business Phone Systems

Call Logging Yes

Call Monitoring Yes

Call Recording Yes

Call Routing Yes

Employee Directory Yes

IVR / Voice Recognition Yes

Mobile Access Yes

Virtual Call Center Yes

Web Conferencing Yes

Business Text Messaging

Business VoIP

VirtualPBX Business VoIP stands out as a leading provider in the realm of cloud communications, tailored to accommodate businesses of varying sizes. With a rich history spanning over 27 years, VirtualPBX offers a powerful and dependable VoIP service boasting an impressive 99.999% uptime, along with a suite of advanced features and top-notch customer support. As a privately owned and US-based entity, VirtualPBX is committed to delivering award-winning customer service available 24/7/365, along with flexible solutions designed to scale alongside your business. Additionally, small enterprises can take advantage of significant savings, averaging between 40-80%, making VirtualPBX a smart and economical choice for business communication needs.

Call Parking Yes

Call Recording Yes

Contact Management Yes

Encryption Yes

IVR / Voice Recognition Yes

Ring Groups Yes

SIP Trunking Yes

Unified Communications Yes

Voice Quality Enhancement Yes

Call Center

VirtualPBX Contact Center is transforming the landscape for small and medium-sized contact centers. Backed by more than 27 years of expertise in cloud communications, VirtualPBX delivers tailored remote contact center solutions that cater to individual requirements. As a privately owned company based in the United States, they provide exceptional customer service around the clock, with software that boasts an impressive 99.999% uptime, and offers limitless customization for call flows and queuing options, ensuring that every client’s specific demands are fulfilled.

Blended Call Center Yes

Call Logging Yes

Call Recording Yes

Call Scripting No

Campaign Management No

Database No

Escalation Management No

IVR / Voice Recognition Yes

Inbound Call Center Yes

Manual Dialer Yes

Outbound Call Center Yes

Predictive Dialer No

Progressive Dialer No

Queue Management Yes

Real-time Chat Yes

Reporting/Analytics Yes

Call Forwarding

Call Recording

Archiving Yes

Call Sharing Yes

Distributed Call Recording Yes

Event Triggered Recording Yes

File Transfer Yes

Instant Retrieval Yes

On-Demand Recording Yes

Recording Bookmarking Yes

Scheduled Recording Yes

Screen Activity Recording No

Video Call Recording Yes

Call Tracking

CRM Yes

Call Log Yes

Call Recording Yes

Call Routing Yes

Caller Identification Yes

Campaign Management Yes

Conversion Tracking No

IVR / Voice Recognition Yes

Keyword Tracking No

Caller ID

Cloud Communication Platform

Audio / Video Conferencing Yes

Call Center Yes

Call Recording Yes

Call Routing Yes

Chat / Messaging Yes

Fax Management Yes

File Sharing Yes

IVR / Voice Recognition Yes

Cloud PBX

Call Recording Yes

Call Routing Yes

IVR / Voice Recognition Yes

Ring Groups Yes

SIP Trunking Yes

Virtual Extensions Yes

Web Conferencing Yes

Communications

Contact Center as a Service (CCaaS)

IVR

Call Center No

Call Logging No

Call Recording No

Call Routing No

Multiple Scripts No

Phone Key Input No

Survey Management No

Text to Speech No

Voice Customization No

Voice Mail No

Online Fax

Alerts / Notifications No

Cloud Storage No

Electronic Signature No

Fax via Email No

HIPAA Compliant No

Large File Support No

Local Phone Numbers No

Mobile Access No

Toll Free Numbers No

SMS Marketing

VirtualText offers a comprehensive text messaging platform designed to facilitate communication between businesses, customers, and employees utilizing their current phone numbers. This all-inclusive system allows for seamless sending and receiving of both SMS and MMS messages, consolidating your text interactions into a single, user-friendly interface. How It Functions VirtualText enhances communication efficiency, enabling smarter workflows. Here are some of its standout features: Collaborative Inbox: A shared inbox allows multiple team members to access and manage all text and web chat exchanges, ensuring that communication history is centralized and that no messages go unnoticed. Automated Texting: Streamline your messaging process by automating texts. You can configure automatic responses, schedule messages for future delivery, or develop drip campaigns for marketing initiatives, reminders, and follow-ups. Contact Organization: Maintain an orderly contact list and tailor your messaging. You can categorize audiences and utilize keywords to automatically include new subscribers, ensuring that the right messages reach the right people.

2-Way Messaging Yes

Artificial Intelligence No

Contact Management Yes

MMS Yes

Mass Texting Yes

Message Personalization Yes

Mobile Coupons No

Mobile Keywords Yes

Polls / Voting No

Reporting/Analytics No

Scheduled Messaging Yes

Shortcodes Yes