Average Ratings 12 Ratings
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Description
VirtualPBX gives small businesses a complete, high-powered cloud phone system for $15/user/month with every feature already included. One simple plan. No contracts. No feature gates. Zero surprises.
Just smarter voice engineering—whether teams operate at a desk, on the road, or remotely.
Deploy AI FrontDesk for intelligent 24/7 call handling, and scale into advanced messaging capabilities as business needs evolve.
Founded by the pioneers who invented cloud telephony in 1997, VirtualPBX backs every account with expert, U.S.-based support from specialists who genuinely understand small business. Having the right technology is critical—having the right technical team behind it levels the playing field.
Description
Experience unparalleled flexibility with options to pay as you go, customize your plan, or select an all-inclusive package that caters precisely to your requirements through a modern, cloud-based internet phone service. Everything is managed online and is under your control, available instantly without the need for site visits, installation, or maintenance—just plug in and start using. Voipfone offers plans starting at just £1 per month and includes numerous innovative features at no additional cost. This award-winning service delivers reliable and cost-effective advanced cloud-based internet phone solutions tailored for small businesses. Voipfone is accessible to everyone, whether you're a fresh startup in need of a new phone number, a growing organization looking for adaptable support for new employees or remote workers, or an established company aiming to upgrade from an outdated office PBX system. By choosing Voipfone, you can seamlessly transition your phone system to the cloud, enjoying a hassle-free VoIP PBX that can be implemented quickly and affordably. Not only does this service enhance communication, but it also empowers businesses to scale effortlessly as they grow.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
Dropbox
Yes
Nekton.ai
Yes
Planfix
Yes
Salesforce
Yes
Stackreaction
Yes
Zapier
Yes
Integrations
Amazon Web Services (AWS)
No
Dropbox
No
Nekton.ai
No
Planfix
No
Salesforce
No
Stackreaction
No
Zapier
No
Pricing Details
$18/month
Free Trial
Yes
Free Version
No
Pricing Details
$1.38 per month
Business plans
Compare plans
Plan Price per user, per month
Voipfone 100 £5
Voipfone 500 £10
Voipfone 1000 £15
Voipfone Unlimited £20
Voipfone Unlimited business plans are designed for businesses that use the telephone for their normal business activities. Call centres, telemarketers and re-sellers are specifically excluded from this service. It is not permitted for customers to use Voipfone Unlimited with their own PBX. Full details of these and other exclusions can be found in our Terms and Conditions. None of these exclusions will affect a normal business telephone user.
Residential plans (including VAT)
Compare plans
Plan Price per user, per month, including VAT
Voipfone at Home 100 £6
Voipfone at Home 300 £9
Voipfone at Home Unlimited £14
Voipfone at Home Unlimited plans are designed for people that use the telephone for their normal residential activities. Call centres, telemarketers and re-sellers are specifically excluded from this service. It is not permitted for customers to use Voipfone at Home Unlimited with their own PBX. Full details of these and other exclusions can be found in our Terms and Conditions. None of these exclusions will affect a normal residential telephone user.
Voipfone Flex
Sign up now
Service Price per month
Extension £1.50
Call Group £1
Call Queue £2
Call Barring £3
IVR Switchboard (single menu) £5
IVR Switchboard (multi-menu) £10
Custom Music on Hold £2
Call Me Back Pro £2
Cloud Call Recording (Click here for details on storage pricing) £10
UK phone & fax numbers
View available numbers
Number prefix Price per month *
01 £3
02 £3
03 £3
0843 £3
0845 £3
0870 £3
0800 (voice calls only; 0800 numbers have an inbound call charge of 3p per minute) £5
Volume discount savings are automatically applied on accounts with more than 10 UK phone numbers. Numbers 11-20 will be £2.50 per month, and 21 and above will be only £2 per month.
International phone numbers
Country Area Code Price per month
Belgium Brussels £5
Ireland All Areas £5
Sweden Stockholm £5
With the exception of Irish numbers, European numbers have an inbound call charge to you of 2p per minute (ex VAT). Calls to Irish numbers have no inbound call charge. Your caller pays their standard rate for dialling a geographical number in that country.
For more visit our website at voipfone
Compare plans
Plan Price per user, per month
Voipfone 100 £5
Voipfone 500 £10
Voipfone 1000 £15
Voipfone Unlimited £20
Voipfone Unlimited business plans are designed for businesses that use the telephone for their normal business activities. Call centres, telemarketers and re-sellers are specifically excluded from this service. It is not permitted for customers to use Voipfone Unlimited with their own PBX. Full details of these and other exclusions can be found in our Terms and Conditions. None of these exclusions will affect a normal business telephone user.
Residential plans (including VAT)
Compare plans
Plan Price per user, per month, including VAT
Voipfone at Home 100 £6
Voipfone at Home 300 £9
Voipfone at Home Unlimited £14
Voipfone at Home Unlimited plans are designed for people that use the telephone for their normal residential activities. Call centres, telemarketers and re-sellers are specifically excluded from this service. It is not permitted for customers to use Voipfone at Home Unlimited with their own PBX. Full details of these and other exclusions can be found in our Terms and Conditions. None of these exclusions will affect a normal residential telephone user.
Voipfone Flex
Sign up now
Service Price per month
Extension £1.50
Call Group £1
Call Queue £2
Call Barring £3
IVR Switchboard (single menu) £5
IVR Switchboard (multi-menu) £10
Custom Music on Hold £2
Call Me Back Pro £2
Cloud Call Recording (Click here for details on storage pricing) £10
UK phone & fax numbers
View available numbers
Number prefix Price per month *
01 £3
02 £3
03 £3
0843 £3
0845 £3
0870 £3
0800 (voice calls only; 0800 numbers have an inbound call charge of 3p per minute) £5
Volume discount savings are automatically applied on accounts with more than 10 UK phone numbers. Numbers 11-20 will be £2.50 per month, and 21 and above will be only £2 per month.
International phone numbers
Country Area Code Price per month
Belgium Brussels £5
Ireland All Areas £5
Sweden Stockholm £5
With the exception of Irish numbers, European numbers have an inbound call charge to you of 2p per minute (ex VAT). Calls to Irish numbers have no inbound call charge. Your caller pays their standard rate for dialling a geographical number in that country.
For more visit our website at voipfone
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
VirtualPBX
Founded
1997
Country
United States
Website
www.virtualpbx.com
Vendor Details
Company Name
Voipfone
Founded
2004
Country
United Kingdom
Website
www.voipfone.co.uk
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
VirtualPBX Business VoIP stands out as a leading provider in the realm of cloud communications, tailored to accommodate businesses of varying sizes. With a rich history spanning over 27 years, VirtualPBX offers a powerful and dependable VoIP service boasting an impressive 99.999% uptime, along with a suite of advanced features and top-notch customer support. As a privately owned and US-based entity, VirtualPBX is committed to delivering award-winning customer service available 24/7/365, along with flexible solutions designed to scale alongside your business. Additionally, small enterprises can take advantage of significant savings, averaging between 40-80%, making VirtualPBX a smart and economical choice for business communication needs.
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Call Center
VirtualPBX Contact Center is transforming the landscape for small and medium-sized contact centers. Backed by more than 27 years of expertise in cloud communications, VirtualPBX delivers tailored remote contact center solutions that cater to individual requirements. As a privately owned company based in the United States, they provide exceptional customer service around the clock, with software that boasts an impressive 99.999% uptime, and offers limitless customization for call flows and queuing options, ensuring that every client’s specific demands are fulfilled.
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
Yes
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
No
Video Call Recording
Yes
Call Tracking
CRM
Yes
Call Log
Yes
Call Recording
Yes
Call Routing
Yes
Caller Identification
Yes
Campaign Management
Yes
Conversion Tracking
No
IVR / Voice Recognition
Yes
Keyword Tracking
No
Cloud Communication Platform
Audio / Video Conferencing
Yes
Call Center
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
IVR / Voice Recognition
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No
Online Fax
Alerts / Notifications
No
Cloud Storage
No
Electronic Signature
No
Fax via Email
No
HIPAA Compliant
No
Large File Support
No
Local Phone Numbers
No
Mobile Access
No
Toll Free Numbers
No
SMS Marketing
VirtualText offers a comprehensive text messaging platform designed to facilitate communication between businesses, customers, and employees utilizing their current phone numbers. This all-inclusive system allows for seamless sending and receiving of both SMS and MMS messages, consolidating your text interactions into a single, user-friendly interface. How It Functions VirtualText enhances communication efficiency, enabling smarter workflows. Here are some of its standout features: Collaborative Inbox: A shared inbox allows multiple team members to access and manage all text and web chat exchanges, ensuring that communication history is centralized and that no messages go unnoticed. Automated Texting: Streamline your messaging process by automating texts. You can configure automatic responses, schedule messages for future delivery, or develop drip campaigns for marketing initiatives, reminders, and follow-ups. Contact Organization: Maintain an orderly contact list and tailor your messaging. You can categorize audiences and utilize keywords to automatically include new subscribers, ensuring that the right messages reach the right people.
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
No
Softphone
Audio / Video Conferencing
Yes
Call Logging
Yes
Call Recording
Yes
Call Transfer
Yes
Caller Identification
Yes
Chat / Messaging
Yes
Contact Management
Yes
Fax Management
Yes
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
No
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes
Video Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
Yes
Private Chat
No
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
No
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No
