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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Veza Reception is a dedicated virtual receptionist service tailored for law firms, enabling them to efficiently handle incoming calls, client requests, and appointment arrangements without the need for on-site front desk personnel. This platform employs trained legal receptionists who answer calls under the firm’s name, adhering to personalized scripts and routing guidelines established during the onboarding process, which guarantees that every interaction aligns with the firm's brand identity, professional standards, and client intake procedures. Calls can be filtered, directed, or escalated based on their urgency and the type of client, with warm transfers utilized for critical cases when attorneys are on hand. Receptionists collect vital information, including the caller's identity, the purpose of their call, relevant case specifics, and additional intake details, ensuring that attorneys receive concise and well-organized summaries shortly after the conversation. The platform also facilitates the scheduling of consultations and follow-up calls, thereby assisting law firms in transforming prospective leads into confirmed appointments. In this way, Veza Reception not only streamlines communication but also enhances the overall efficiency of law firm operations.

Description

Streamline your appointment scheduling both online and via phone with ease. Discover how Voxiplan enables you to manage bookings seamlessly across various customer interactions. With a fully customizable agenda tailored for any business, allow your clients to conveniently reserve appointments online. Additionally, our interactive phone system empowers callers to schedule their appointments directly over the phone. Say goodbye to constant interruptions by utilizing our virtual assistant, which works in tandem with your online calendar to identify and propose available time slots to your callers. This means your customers can secure immediate appointments without requiring your direct involvement. Managing phone calls can be challenging when you have a full plate, so let Laura take on the responsibility and simplify your scheduling process for you. Embrace a more efficient way to handle appointments and focus on what truly matters for your business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8am CasePeer Yes 
8am MyCase Yes 
Calendly Yes 
Clio Yes 
Filevine Yes 
Lawmatics Yes 
PracticePanther Law Practice Software Yes 
Rocket Matter Yes 
Smokeball Yes 
YouCanBookMe Yes 

Integrations

8am CasePeer No 
8am MyCase No 
Calendly No 
Clio No 
Filevine No 
Lawmatics No 
PracticePanther Law Practice Software No 
Rocket Matter No 
Smokeball No 
YouCanBookMe No 

Pricing Details

$200 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Veza Reception

Country

United States

Website

vezareception.com

Vendor Details

Company Name

Voxiplan

Founded

2012

Country

Belgium

Website

voxiplan.com

Product Features

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database No 
Group Scheduling Yes 
Mobile Access No 
Multi-Location Yes 
Online Booking Yes 
Online Payments Yes 
Recurring Appointments Yes 
Room Booking Management Yes 

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