Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
VestaCall is a cloud-based contact center and UCaaS provider that harnesses AI to deliver features such as global voice termination, SIP trunking, and smart business phone systems. By integrating voice services, routing, analytics, automation, and customer communication resources within a single platform, it empowers businesses to reduce revenue loss attributed to missed calls and subpar customer experiences. Their offerings encompass Cloud PBX, SIP Trunking, Conversational AI, Cloud Contact Center, and Live Analytics, catering to various scenarios including inbound support, outbound sales, operations for global remote teams, and extensive enterprise communications. Notably, VestaCall's Cloud PBX delivers a top-tier virtual phone system with comprehensive global coverage across more than 100 countries, featuring HD voice quality, mobile and desktop applications, an auto-attendant with multi-level IVR menus, real-time call analytics, team messaging, call recording capabilities, and AI-driven transcription services. This comprehensive suite of tools ensures businesses can effectively manage their communications and enhance customer engagement.
Description
Wiretap Telecom provides an extensive range of VoIP and SIP trunking services designed for businesses in need of scalable, dependable, and secure communication options. Our intuitive user portal enables effortless management of services, featuring tools such as real-time analytics for calls and faxes, comprehensive trunk operation logs, and efficient call routing management. Additionally, it supports diverse messaging solutions like Email2SMS, SMS App, and smooth PBX integration, which caters to various messaging requirements. With the capability for international calls to any country and the convenience of managing multiple accounts through a single platform, Wiretap Telecom guarantees global connectivity and efficient operations. Our SIP trunking services work seamlessly with a variety of PBX systems, including FreePBX, Yeastar, 3CX, and Asterisk, making integration simple while enhancing voice functionality. By prioritizing user experience and operational efficiency, Wiretap Telecom stands out as a leader in innovative communication solutions for businesses.
API Access
Has API
No
API Access
Has API
Yes
Integrations
3CX
No
Asterisk
No
FreePBX
No
HubSpot CRM
Yes
Salesforce
Yes
Yeastar Cloud PBX
No
Integrations
3CX
Yes
Asterisk
Yes
FreePBX
Yes
HubSpot CRM
No
Salesforce
No
Yeastar Cloud PBX
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
VestaCall
Founded
2015
Country
China
Website
vestacall.com
Vendor Details
Company Name
Wiretap Telecom
Founded
2012
Country
United States
Website
wiretaptelecom.com
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No
Product Features
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No