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Description

Unified Communications and Collaboration as a Service (UCCaaS) eliminates obstacles to teamwork, enhancing productivity for teams through secure and scalable communication solutions. UCCaaS aims to replicate the high availability, reliability, resilience, and security characteristics typical of advanced carrier-class networks. This service streamlines collaboration for both onsite and remote teams while facilitating smooth communication with clients. Designed for small businesses, government agencies, and large enterprises, UCCaaS offers a comprehensive suite of managed services that includes scalable call control, voicemail, instant messaging, presence, and mobility features. By improving operational efficiency and enhancing customer interactions, UCCaaS integrates flawlessly with existing systems via application programming interfaces (APIs). Delivered through Verizon’s private cloud, it operates over a secure and dependable global IP network, ensuring that communication remains uninterrupted and efficient. The result is a modern communication platform that supports diverse business needs while fostering a collaborative environment.

Description

gloCOM is a robust desktop Unified Communications tool meticulously crafted to elevate your business communications by seamlessly integrating with PBXware, our VoIP Telephony Platform. Its primary aim is to streamline and enrich your everyday communication and collaborative efforts. This powerful application includes all the essential tools for effective teamwork, featuring IP Phone integration, Softphone capabilities, instant messaging, conferencing options, CRM access, faxing, file transfer capabilities, and an array of additional functionalities. All of gloCOM's features are elegantly organized within a single, user-friendly desktop interface, ensuring an exceptional experience across all major desktop platforms. Available in Office, Business, Agent, and Supervisor Editions, gloCOM tailors its offerings to support specific features that enhance efficiency and productivity, making it a versatile choice for varying business needs. With its comprehensive suite of tools, gloCOM ensures that teams can connect and collaborate more effectively than ever before.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

PBXware No 

Integrations

PBXware Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Verizon Media

Founded

1983

Country

United States

Website

www.verizon.com/business/products/voice-collaboration/unified-communications/unified-communications-and-collaboration-as-a-service/

Vendor Details

Company Name

Bicom Systems

Founded

2003

Country

United Kingdom

Website

www.bicomsystems.com/products/glocom/

Product Features

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Product Features

Softphone

Audio / Video Conferencing No 
Call Logging No 
Call Recording No 
Call Transfer No 
Caller Identification No 
Chat / Messaging No 
Contact Management No 
Fax Management No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

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