Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
VenueStack provides a comprehensive solution tailored for nightclubs, lounges, beach clubs, festivals, and various event venues. This platform enables venues to manage ticket sales, accept table reservations with deposits, and offer multi-entry passes all from a unified branded booking page, which can be seamlessly integrated into their own websites. Guests have the convenience of making payments via card, Apple Pay, or Google Pay through the venue's dedicated Stripe account, and they can store their tickets and passes within Apple Wallet or Google Wallet.
On event nights, staff can efficiently scan tickets and passes using a phone or iPad, even in the absence of an internet connection, while monitoring the door count and managing the venue's layout through a real-time table map that includes deposit information, server assignments, and guest notes. Additionally, Pulse helps the team stay organized by sending alerts for any unanswered requests, unpaid deposits, and ongoing chats.
VenueStack also encompasses features such as a guest CRM, customer accounts, email marketing campaigns, an AI concierge for guest chat, tracking links, advertising pixels, and detailed reports on tickets, tables, passes, and door entries. Remarkably, every feature is included within a single comprehensive plan, ensuring that venues have all the tools they need for success. This all-encompassing approach not only simplifies operations but also enhances the overall guest experience.
Description
VenueSumo is a comprehensive cloud-based platform tailored for managing venues specifically in the leisure, attractions, and family entertainment sectors. It streamlines online ticket sales and reservations, allowing guests to conveniently book and pay for various services, such as group events and parties, directly through your website, while also featuring a fully integrated point-of-sale system for transactions conducted on-site. Beyond ticketing, the platform offers management tools for memberships and vouchers, real-time inventory and stock tracking that updates automatically with each sale, as well as customer relationship management (CRM) tools for effective guest communication and relationship handling, alongside digital check-in and waiver functionalities. Furthermore, it boasts features such as QR-code ordering to enhance service speed and increase customer spending, support for multiple venues, robust API integrations, incident reporting, guest feedback collection, and analytical dashboards to keep track of performance metrics. Users can also benefit from the extensive customization options available, allowing them to create branded ticket packages and workflows that fit their specific venue needs, ensuring both online and offline experiences are tailored to their audience. This extensive feature set makes VenueSumo a valuable asset for any venue looking to elevate its management capabilities and enhance guest satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Afterpay
No
BridgePay
No
Campaign Monitor
No
Factor4
No
HubSpot CRM
No
Klaviyo
No
Patch Retention
No
PayU
No
Rezdy
No
SMSGlobal
No
Integrations
Afterpay
Yes
BridgePay
Yes
Campaign Monitor
Yes
Factor4
Yes
HubSpot CRM
Yes
Klaviyo
Yes
Patch Retention
Yes
PayU
Yes
Rezdy
Yes
SMSGlobal
Yes
Pricing Details
$180/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
VenueStack
Founded
2026
Website
www.venuestack.io
Vendor Details
Company Name
VenueSumo
Country
Australia
Website
venuesumo.com
Product Features
Venue Management
Attendee Management
No
Billing & Invoicing
No
Contract Management
No
Customer Management
No
Event Management
No
Food & Beverage Management
No
Multi-Facility
No
Reservations Management
No
Resource Booking
No
Sales Management
No
Staff Management
No
Product Features
Venue Management
Attendee Management
No
Billing & Invoicing
No
Contract Management
No
Customer Management
No
Event Management
No
Food & Beverage Management
No
Multi-Facility
No
Reservations Management
No
Resource Booking
No
Sales Management
No
Staff Management
No