Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
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support

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Description

Live chat allows you to collect customer data and make connections in real-time. Our live chat, engagement, and customer management solutions allow you to control all your online conversations. Keep track of visitors' first party data and analyze interactions using reporting, queueing, and workflows. Natural language understanding chatbots can be deployed to intelligently greet visitors, answer questions, triage leads and create tickets. They can also capture custom data and automate back-end processes like order status lookup and appointment setting. Your customers can communicate directly with you via messaging, regardless of where they are located. Customers can reach you via web messaging, WhatsApp Messenger, Facebook Messenger, Twitter and text messaging. Your website can enable scheduled or immediate calls to extend your customer reach. Agents can use the Velaro console to take chats or phone calls.

Description

WP-Chatbot introduces an innovative OmniChat™ chat widget for your website, leveraging MobileMonkey's patent-pending technology that enables a unified chatbot experience across various messaging platforms. This widget is the quickest and most user-friendly method to implement live chat on your WordPress site, helping you convert more leads and maintain customer engagement, even after they leave your site. With a simple one-click installation, you can provide round-the-clock live chat support, ensuring visitors can reach you at all hours, including while you rest. It features a single inbox that consolidates messages from Facebook Messenger and web chat, allowing for seamless communication. The integration process is hassle-free, and it boasts robust chatbot functionalities, achieving full compatibility with your Facebook Business Page and Messenger. Known as the leading and most effective chatbot solution in the WordPress community, WP-Chatbot powers thousands of websites with its live chat and web chat features. Furthermore, conversations initiated through WP-Chatbot are accessible to both Facebook Messenger users and those not logged in, ensuring a wider reach for your customer interactions. By using WP-Chatbot, you can enhance the user experience on your site, ultimately driving better business results.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
WordPress Yes 
Acquia Campaign Studio No 
Copper No 
Drip No 
Gist No 
Google Analytics Yes 
HubSpot CRM No 
Kit No 
LinkedIn Yes 
Mailchimp No 
Ontraport No 
Salesforce No 
Salesforce Agentforce Service Yes 
Shopify No 
Titan No 
Tubular No 
Zapier No 
Zendesk Yes 
Zoho Analytics No 

Integrations

Facebook Yes 
WordPress Yes 
Acquia Campaign Studio Yes 
Copper Yes 
Drip Yes 
Gist Yes 
Google Analytics No 
HubSpot CRM Yes 
Kit Yes 
LinkedIn No 
Mailchimp Yes 
Ontraport Yes 
Salesforce Yes 
Salesforce Agentforce Service No 
Shopify Yes 
Titan Yes 
Tubular Yes 
Zapier Yes 
Zendesk No 
Zoho Analytics Yes 

Pricing Details

$19.95 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Velaro

Founded

2000

Country

United States

Website

www.velaro.com

Vendor Details

Company Name

Wordpress

Country

United States

Website

wordpress.org/plugins/wp-chatbot/

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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