Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
The VRS is a multi-channel voice recording application that can record voice calls. It is commonly used for recording telephone lines, radio station logging, and control room recording. The VRS records up to 64 audio channels simultaneously and uses advanced audio compression to reduce file sizes. You can search for and play recordings sorted by channel or date.
Description
Versadial's Versadial VSLogger recorder combines live team performance dashboards and call recording to give you a powerful tool for workforce optimization and incident recreation.
RELIABLE: Can run for years without being attended
INNOVATIVE: 2 to 3 major upgrades per annum and custom development
INTUITIVE: Fast training time and low total cost of ownership
SCALABLE: Record 2-9999 lines
COMPATIBLE: Tested with a variety of established manufacturers of PBX.
API Access
Has API
No
API Access
Has API
No
Integrations
Axon Virtual PBX
No
Express Talk
No
Pricing Details
$99/one-time
Various editions available based on number of channels and stations required.
Free Trial
Yes
Free Version
No
Pricing Details
$96/Channel/Year
Or starting at $960 for permanent license.
Permanent license option as well as subscription year term license available.
Permanent license option as well as subscription year term license available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
NCH Software
Founded
1993
Country
United States
Website
www.nch.com.au/vrs/index.html
Vendor Details
Company Name
Versadial Solutions
Founded
1994
Country
United States
Website
www.versadial.com
Product Features
Call Recording
Archiving
No
Call Sharing
Yes
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
Yes
Recording Bookmarking
No
Scheduled Recording
Yes
Screen Activity Recording
Yes
Video Call Recording
Yes
Product Features
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
No
Budgeting & Forecasting
Yes
Dashboard
Yes
Data Analysis
Yes
Key Performance Indicators
No
Natural Language Generation (NLG)
No
Performance Metrics
No
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
Yes
Trend / Problem Indicators
Yes
Visual Analytics
No
Call Center
Blended Call Center
No
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
Yes
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
Yes
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
Yes
Video Call Recording
Yes
Call Tracking
CRM
No
Call Log
No
Call Recording
Yes
Call Routing
No
Caller Identification
Yes
Campaign Management
Yes
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No