Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Similar to all of VOCAL's software offerings, our VoIP stack, which includes Voice Quality Enhancement, comes in multiple formats, such as ANSI C and assembly language, tailored for top DSP architectures, including but not limited to processors from TI, ADI, AMD, ARM, MIPS, and Intel. These libraries are designed to be modular, allowing them to run as a single task across various operating systems or independently with a dedicated microkernel. Developers can license the VoIP stack software either as a library or as an integral part of a comprehensive design solution. Factors like acoustic echo, background noise, and reverberation can severely compromise voice signal quality. The Voice Quality Enhancement (VQE) system from VOCAL aims to enhance any VoIP stack by effectively mitigating these issues. By eliminating echo and background noise, Voice Quality Enhancement can greatly elevate the quality of voice communications. This improvement is especially crucial in hands-free scenarios, where acoustic echoes can hinder effective dialogue. Ultimately, incorporating VQE can transform the user experience, facilitating clearer and more productive conversations.
Description
Vocal One represents the cutting-edge cloud-based communication solution offered by Vocal IP across the nation. This platform integrates a diverse array of communication tools for both mobile and desktop users, encompassing high-definition voice calls, messaging, web and video conferencing, SMS, and instant messaging, thereby establishing a comprehensive communication framework for enterprises. It facilitates smooth connectivity across various devices, including desk phones, laptops, tablets, and smartphones, enabling users to transition effortlessly between different environments, such as transferring a call from a desk phone to a mobile device without interruption. Additionally, Vocal IP provides advanced cloud-based omnichannel Call Center Software tailored for both enterprise and business clients nationwide. This software empowers customer engagement teams to efficiently handle multiple incoming inquiries at once, guaranteeing top-notch customer service. Furthermore, users can archive and store recordings in line with their specific requirements, and they can keep an unlimited number of messages, making the system both flexible and scalable for growing businesses. Overall, Vocal One enhances communication efficiency and improves the customer experience by leveraging innovative technology.
API Access
Has API
No
API Access
Has API
No
Integrations
Gong
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
VOCAL Technologies
Country
United States
Website
www.vocal.com
Vendor Details
Company Name
Vocal IP
Founded
2006
Country
United States
Website
vocalip.com/voice/unified-communications/
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
Yes
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No