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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Leading multichannel enterprises worldwide rely on VL OMNI to facilitate their eCommerce and ERP integrations, ensuring data flows effortlessly within their systems as they expand and enhance their operations. Through our comprehensive managed service, VL OMNI offers expert consultation tailored to growing brands, assisting them in aligning their applications with intricate business requirements. Effortlessly manage substantial data transfers with our adaptable and scalable integration solutions that evolve alongside your business rather than forcing you to adjust to them. Directly implement your business rules into data transformations, allowing our integration connectors to be customized to meet your unique specifications. Efficiently transfer data in a multipoint, bidirectional manner that resonates with your operational needs, while seamlessly aggregating and consolidating data across all sales channels. By leveraging real-time insights and business intelligence, you can ensure a consistently exceptional customer experience at every interaction point. This commitment to enhancing visibility and usability empowers businesses to thrive in a competitive landscape.

Description

According to the Harvard Business Review, a significant 73% of consumers engage with multiple channels—whether online or offline—throughout their shopping experience. This reality necessitates that businesses offer a consistent experience across all platforms. To achieve this goal, companies must maintain an up-to-date and dependable system that encompasses the entire history of customer interactions. Implementing plusoft Omni CRM is an ideal solution for creating a seamless experience that consolidates customer data. This technology not only scales effectively but also manages various multichannel workflows and integrates with existing legacy systems. Furthermore, the need for enhanced communication between health institutions and their patients has intensified, particularly due to social distancing measures, leading to a greater reliance on tools that centralize user information to ensure optimal care and engagement in every interaction. This shift highlights the increasing importance of integrating digital solutions in customer service strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
Bizowie ERP Yes 
Blue Link ERP Yes 
ChannelAdvisor Yes 
Cova Yes 
DispatchTrack Yes 
Epicor Eagle Yes 
Epicor Eclipse Yes 
Extensiv 3PL Warehouse Manager Yes 
IBM i Yes 
Keap Yes 
Kontent.ai Yes 
Loop Returns Yes 
Microsoft Dynamics 365 Business Central Yes 
Red Stag Fulfillment Yes 
Sage X3 Yes 
ShipStation Yes 
Vimeo Yes 
Walmart Yes 

Integrations

Amazon No 
Bizowie ERP No 
Blue Link ERP No 
ChannelAdvisor No 
Cova No 
DispatchTrack No 
Epicor Eagle No 
Epicor Eclipse No 
Extensiv 3PL Warehouse Manager No 
IBM i No 
Keap No 
Kontent.ai No 
Loop Returns No 
Microsoft Dynamics 365 Business Central No 
Red Stag Fulfillment No 
Sage X3 No 
ShipStation No 
Vimeo No 
Walmart No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

VL OMNI

Founded

1994

Country

Canada

Website

vlomni.com

Vendor Details

Company Name

Plusoft

Founded

1988

Country

Brazil

Website

plusoft.com/en/produtos/omni/

Product Features

EDI

AS2 Applications Yes 
AS2 Specification Compliance Yes 
Archiving & Retention No 
Certificate Management No 
Configuration Data Searching No 
Data Format Translator Yes 
Flexible Licensing No 
Full Logging No 
Labeling Yes 

Integration

Dashboard Yes 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services Yes 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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