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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Sangoma Wholesale Carrier Services, previously known as VI Communication Services, has been tailored to enable Internet telephony service providers (ITSPs) and managed service providers (MSPs) to deliver the high-quality services their clients desire seamlessly. Companies can utilize our communication APIs to integrate voice and messaging capabilities into their applications, facilitating effortless interaction with their customers. As an ITSP, MSP, or value-added reseller (VAR), you can enhance the offerings for your current retail SIP trunking clientele by providing additional phone numbers and VoIP services that may not be accessible within your current network, thereby generating new revenue opportunities. Alternatively, if you're just beginning your journey, you have the option to launch a new retail SIP trunking service and incorporate the features you wish to provide to your clients, including messaging, conference bridging, and a variety of other functionalities to enhance their experience. This flexibility allows businesses to stay competitive in a rapidly evolving market.

Description

Wiretap Telecom provides an extensive range of VoIP and SIP trunking services designed for businesses in need of scalable, dependable, and secure communication options. Our intuitive user portal enables effortless management of services, featuring tools such as real-time analytics for calls and faxes, comprehensive trunk operation logs, and efficient call routing management. Additionally, it supports diverse messaging solutions like Email2SMS, SMS App, and smooth PBX integration, which caters to various messaging requirements. With the capability for international calls to any country and the convenience of managing multiple accounts through a single platform, Wiretap Telecom guarantees global connectivity and efficient operations. Our SIP trunking services work seamlessly with a variety of PBX systems, including FreePBX, Yeastar, 3CX, and Asterisk, making integration simple while enhancing voice functionality. By prioritizing user experience and operational efficiency, Wiretap Telecom stands out as a leader in innovative communication solutions for businesses.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

3CX No 
Asterisk No 
Brekeke CCS Yes 
FreePBX No 
Yeastar Cloud PBX No 

Integrations

3CX Yes 
Asterisk Yes 
Brekeke CCS No 
FreePBX Yes 
Yeastar Cloud PBX Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Sangoma

Founded

1984

Country

Canada

Website

carrierservices.sangoma.com

Vendor Details

Company Name

Wiretap Telecom

Founded

2012

Country

United States

Website

wiretaptelecom.com

Product Features

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Product Features

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

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