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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Effortlessly develop product walkthroughs that engage users. With our user-friendly tool, you can design interactive product tours in just minutes, all without needing any coding skills. This approach ensures a seamless experience for both new and existing customers. Effectively demonstrate your product's functionalities to newcomers, guiding them towards success from the outset. You can also showcase and emphasize new features through tailored guides. By targeting the right user segments at optimal times, you can enhance conversion rates significantly. Additionally, gauge customer satisfaction through NPS surveys to gather valuable feedback. Furthermore, empower your users with immediate responses by providing interactive user manuals that facilitate their journey.

Description

You track your sales, and in turn, we facilitate evaluation requests that motivate your customers to openly share their positive experiences while encouraging them to reach out to your business should they feel dissatisfied. Engaging with your customers directly through the platform not only shows that you value their feedback but also enhances their overall satisfaction. When someone takes the time to provide either a positive or negative review, it serves as a crucial indicator of where you should allocate resources or make improvements. Maintaining organic engagement with your clientele doesn’t have to be a costly or time-intensive task. Bten equips you with effective communication tools designed to bolster your profits. Each interaction can be tailored to reflect your brand and customized to gather the insights you need, all while delivering your customers an experience that can catalyze growth for your business. Ultimately, when discussions arise regarding the significance of follow-through in customer interactions, they highlight the essential role that Bten plays in fostering that connection. This integration not only streamlines communication but also empowers you to cultivate lasting relationships with your clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Business Profile No 
Salesforce No 
Stackreaction Yes 
WhatsApp No 
WooCommerce No 

Integrations

Google Business Profile Yes 
Salesforce Yes 
Stackreaction No 
WhatsApp Yes 
WooCommerce Yes 

Pricing Details

$149 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

UserGuiding

Founded

2018

Country

United States

Website

userguiding.com

Vendor Details

Company Name

Bten

Founded

2019

Country

United States

Website

bten.us

Product Features

Digital Adoption Platforms

Audience Segmentation Yes 
Content Creation No 
Contextual Guidance Yes 
Data Validation No 
In-App Training Yes 
Launch Management Yes 
Multi-Language Yes 
Self Service Tools Yes 
Surveys & Feedback Yes 
User Onboarding Yes 

NPS

Product Features

Brand Management

Approval Process Control No 
Artwork Management No 
Asset Management No 
Change Management No 
Fulfillment Distribution No 
Project Management No 

NPS

Alternatives

Alternatives

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