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Description
Unified Office, Inc. stands out as a premier supplier of SDN-based Hybrid Cloud solutions, seamlessly integrating on-premise, private cloud, and public cloud technologies to offer managed Voice-over-IP and Unified Communications services tailored for Small and Medium-sized Businesses (SMBs). Our Total Connect Now℠ service architecture is meticulously engineered from the ground up to ensure exceptional quality of experience and high availability, utilizing cutting-edge extensible business VoIP communications technology alongside cloud-based infrastructure to boost productivity for SMB workforces. This innovative design stems from our team's extensive experience accumulated over decades in both the telecommunications service provider sector and the large enterprise data networking field. As a distinguished business VoIP provider, we have not only crafted protocols and developed scalable products but have also integrated, deployed, and supported carrier-grade equipment across many of the largest converged networks globally. Central to our mission are the principles of quality, reliability, innovation, and customer support, which guide our operations and commitment to excellence. We continuously strive to adapt to the evolving needs of our clients, ensuring they stay ahead in a competitive landscape.
Description
Our proprietary technology has been providing telecom services since more than 20 years. We are experts in Hosted IP-PBX and SIP Trunks, Call Center Software, Wholesale, Data Services, etc. Our exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance.
The XCast Unified Communications is Scalable and International with unlimited, free, planet-wide, extension-to-extension, all with a web-based Administrator Control Panel (ACP) to help you manage all your features.
Promotional plans:
Hosted PBX Basic - $9.95/month
Sip Trunking Basic - $4.95/month
API Access
Has API
API Access
Has API
Integrations
Microsoft Teams
Salesforce
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$4.95/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
United Office
Country
United States
Website
unitedoffice.com
Vendor Details
Company Name
XCastLabs
Founded
2009
Country
United States
Website
xcastlabs.com
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail