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features
design
support

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Description

Telecommunications company providing cloud-based phone systems and communication solutions specifically designed for skilled nursing facilities, assisted living communities, and other senior care organizations. The company delivers business phone services, mobile and desktop applications, eFax, emergency 911 capabilities, call analytics, multi-site dashboards, and U.S.-based support, all through its own platform, to simplify communications, improve responsiveness, and help care providers operate more efficiently.

Description

Introducing the all-in-one hybrid and multi-tenant solution for unified communication tailored specifically for communication service providers and operators. Launch your unified communication venture in just days rather than taking months to prepare. This comprehensive suite of ready-to-use applications and integrations is aimed at enhancing the competitive edge and innovative capabilities of those pursuing opportunities in unified communication and VoIP. The turn-key solution encompasses a variety of value-added applications and seamless integrations. Wazo Enterprise Unified Communication features a collection of client applications, available on mobile, web, and desktop platforms, along with native integrations to streamline your processes. It effectively addresses collaborative and productivity scenarios while embedding communication within your customer information system. Managed via a centralized administration portal, the Enterprise Unified Communication platform is designed to help you optimize your return on investment. The EUC Portal not only reduces operational costs but also enables you to concentrate on your core business pursuits instead of the underlying technology, ensuring that your focus remains on growth and success. Additionally, this solution's scalability allows for future enhancements, making it a forward-thinking choice for evolving business needs.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot AEO Yes 
Salesforce Yes 

Integrations

HubSpot AEO No 
Salesforce No 

Pricing Details

$0
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

UniVoxx

Founded

2018

Country

United States

Website

univoxx.com

Vendor Details

Company Name

Wazo

Founded

2016

Country

Canada

Website

wazo.io

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database Yes 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

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