Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
UniVoIP's innovative software and solutions drive productivity, efficiency, and performance while embracing and surpassing today's most challenging business communication trends.
OfficeConnect™ is the principal product. It delivers 500+ PBX, Omnichannel Contact Center, and Unified Communication features via private or public networking options in a multiinstance infrastructure.
UniVoIP also offers UniBridge which is a powerful, high-definition audio, video, and web conferencing solution, screen sharing sharing and meeting logs. It offers summaries, timestamps and summaries and no software download.
Description
Vonage Business serves as a prominent cloud communication solution tailored for enterprises across diverse sectors and sizes. It addresses the comprehensive communication requirements of companies aiming for success by delivering over 40 essential features, along with capabilities for mobility, conferencing, and seamless integration with leading cloud applications. With a user base exceeding 500,000 businesses, Vonage provides a range of flexible plans and packages to accommodate varying organizational needs. This adaptability makes it a favored choice among companies seeking to enhance their communication strategies effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Outlook
Yes
Salesforce
Yes
Sugar Sell
Yes
Botsplash
No
Easyflow
No
Flip
No
Google Contacts
No
KonnectzIT
No
Microsoft 365
Yes
SMS Gatez
No
Integrations
Microsoft Outlook
Yes
Salesforce
Yes
Sugar Sell
Yes
Botsplash
Yes
Easyflow
Yes
Flip
Yes
Google Contacts
Yes
KonnectzIT
Yes
Microsoft 365
No
SMS Gatez
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$19.99/month/user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
UniVoIP
Founded
2005
Country
United States
Website
univoip.com
Vendor Details
Company Name
Vonage
Founded
2001
Country
United States
Website
www.vonage.com
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
No
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
Yes
Multi-User Collaboration
No
Voice Mail
Yes
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
No
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
No
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
No
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
SIP Trunk
Automatic Fail-over Routing
Yes
Call Data Records
Yes
Caller ID
Yes
Disaster Recovery
Yes
International Numbers
Yes
Multiple DID Options
Yes
PSTN Forwarding
Yes
Toll-Free Numbers
Yes
e911
Yes
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
No
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes