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Description
Unduit is a cloud-based AI-powered IT operations and asset lifecycle management platform built to help enterprises simplify and standardize global IT execution. The platform manages the complete IT asset lifecycle, including procurement, deployment, tracking, maintenance, recovery, redeployment, recycling, and governance through a centralized operational control system. Unduit uses AI-driven automation to reduce manual coordination, improve visibility, and streamline workflows across distributed IT environments and international business operations. Organizations can standardize IT processes globally while minimizing tool sprawl, vendor complexity, regional inconsistencies, and growing administrative overhead that often accompany enterprise scaling. The platform integrates with existing IT systems and infrastructure without requiring disruptive migrations, helping businesses maintain continuity while modernizing operations. Unduit provides real-time visibility into IT assets and workflows, enabling organizations to track equipment, enforce policies, and maintain operational consistency across multiple locations. Automation features help IT teams accelerate support processes, asset recovery, onboarding, offboarding, and governance while reducing repetitive manual tasks. Embedded compliance, security controls, and Zero Trust-inspired governance principles help organizations protect sensitive data and maintain ethical stewardship across IT operations. With support for global IT management and scalable automation, Unduit helps enterprises improve operational efficiency, standardize processes, and execute IT strategies more effectively.
Description
ZServiceDesk+ has been specifically crafted to fulfill the requirements of IT Services Management. Our team has integrated ITIL-based methodologies and established workflows that assist organizations in optimizing their IT support processes. The innovative architecture of our application ensures impressive performance, scalability, and adaptable integrations. A critical focus area is IT Operations Management, as any disruptions can significantly impact an organization's overall performance and result in direct financial losses. To effectively manage this, it is essential to monitor and oversee all vital components, ensuring that IT support services remain uninterrupted. ZServiceDesk is an ITSM solution grounded in ITIL processes, tailored for use within enterprise environments. Its distinctive architectural design allows it to achieve scalability, flexibility, availability, and enhanced performance aligned with business needs, making it a robust choice for organizations seeking efficient IT management solutions. By employing ZServiceDesk, organizations can better prepare for potential IT challenges and maintain operational continuity.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$300 per year, per user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Unduit
Founded
2011
Country
United States
Website
www.unduit.com
Vendor Details
Company Name
ZServiceDesk
Founded
2014
Country
India
Website
www.zservicedesk.com
Product Features
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
No
Contract/License Management
No
Cost Tracking
No
Depreciation Management
No
IT Service Management
No
Inventory Management
No
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
No
ITSM
Asset Tracking
No
Availability Management
No
Change Management
No
Configuration Management
No
Contract/License Management
No
Dashboard
No
Incident Management
No
Problem Management
No
Project Management
No
Release & Deployment Management
No
Self Service Portal
No
Mobile Device Management (MDM)
Automatic Device Recognition
No
Data Management
Yes
Deployment Management
No
Inventory Management
Yes
Maintenance Utilities
No
Procurement Management
No
Remote Update / Installation
No
Software Management
No
Synchronization Management
No
Wireless Network Support
No
Product Features
EAM
CMMS
No
Energy Management
No
Equipment Management
Yes
Facility Management
Yes
IT Asset Management
Yes
Inventory Management
Yes
Maintenance Management
Yes
Parts Management
Yes
Preventive Maintenance Scheduling
Yes
Software License Management
Yes
Warranty Management
Yes
Work Order Management
No
IT Asset Management
Asset Tracking
No
Audit Management
Yes
Compliance Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
No
IT Service Management
No
Inventory Management
Yes
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
No
Change Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
No
Incident Management
Yes
Problem Management
Yes
Project Management
No
Release & Deployment Management
Yes
Self Service Portal
Yes
Service Desk
CMDB
Yes
Change Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Base
Yes
Mobile Access
Yes
Procurement Management
No
Remote Control
Yes
SLA Management
Yes
Self Service Portal
Yes
