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Description

UNIVERGE Blue® Cloud Services: One seamless and intuitive unified cloud communications and collaboration experience, aligning people, communications, and technology to the company's key initiatives. Key Components: - CONNECT (UCaaS): User-friendly and fully integrated Cloud Unified Communications platform with robust productivity and collaboration features. - ENGAGE (CCaaS): Highly reliable, secure, full-featured, and customizable Contact Center solution that delivers enhanced customer experience. - EXTEND API: API integration platform that connects Contact Center and Unified Communications functions into everyday business applications. - MEET: A powerful meeting solution that provides HD audio & video, interactive screen sharing, collaboration tools, and A.I. capabilities. - SHARE: Provides secure Sharing of the latest document versions without compromising accessibility or functionality. - CONNECT BRIDGE: Extends customers’ NEC phone system investment with cloud-based voice via desktop and mobile apps. - CONNECT+MS TEAMS: The costume version of the CONNECT works side-by-side with Microsoft Teams to enhance business communications.

Description

Zero consolidates all your enterprise communication needs—voice, video, and messaging—into a singular, mobile-friendly cloud platform tailored for today’s workforce. With Zero's comprehensive solution, you can effortlessly integrate all business communications. Features include multi-level auto attendants, ring groups, designated business hours, voicemail, and additional functionalities. Enjoy instant provisioning and the activation of phone numbers spanning over 50 countries. Reduce costs on mobile and internal calls within your organization by utilizing our complimentary VoIP applications. Organize conference calls accommodating as many as 40 participants and facilitate video meetings with up to 6 attendees. Enhance team interactions with secure messaging options for both individual and group chats. Other features include simultaneous ringing, call transfers, three-way calls, call holding, and recording capabilities. You can make and receive calls from your desktop, mobile device, or landline while maintaining your business phone number. Additionally, you can access your voicemail, enterprise messaging system, and conferencing services from virtually anywhere, ensuring seamless communication for your team. This all-in-one solution is designed to empower your workforce and streamline your communication processes effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory Yes 
Google Chrome Yes 
Google Workspace Yes 
Microsoft 365 Yes 
Microsoft Dynamics 365 Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
NetSuite Yes 
RealTime PSO No 
Salesforce Yes 
Senegal Software No 
ServiceNow Yes 
Slack Yes 
Stylumia No 
Sugar Market Yes 
Sugar Sell Yes 
Zendesk Yes 

Integrations

Active Directory No 
Google Chrome No 
Google Workspace No 
Microsoft 365 No 
Microsoft Dynamics 365 No 
Microsoft Outlook No 
Microsoft Teams No 
NetSuite No 
RealTime PSO Yes 
Salesforce No 
Senegal Software Yes 
ServiceNow No 
Slack No 
Stylumia Yes 
Sugar Market No 
Sugar Sell No 
Zendesk No 

Pricing Details

$19.40/User/Month
Month-to-Month, 1-Year, 3-Year, and 5-Year Terms are available.
Free Trial No 
Free Version No 

Pricing Details

$8 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

NEC Corporation

Founded

1899

Country

Japan

Website

univergeblue.com

Vendor Details

Company Name

Zero

Founded

2015

Country

Uruguay

Website

getzero.co

Product Features

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

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