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Description

UNIVERGE Blue® Cloud Services: One seamless and intuitive unified cloud communications and collaboration experience, aligning people, communications, and technology to the company's key initiatives. Key Components: - CONNECT (UCaaS): User-friendly and fully integrated Cloud Unified Communications platform with robust productivity and collaboration features. - ENGAGE (CCaaS): Highly reliable, secure, full-featured, and customizable Contact Center solution that delivers enhanced customer experience. - EXTEND API: API integration platform that connects Contact Center and Unified Communications functions into everyday business applications. - MEET: A powerful meeting solution that provides HD audio & video, interactive screen sharing, collaboration tools, and A.I. capabilities. - SHARE: Provides secure Sharing of the latest document versions without compromising accessibility or functionality. - CONNECT BRIDGE: Extends customers’ NEC phone system investment with cloud-based voice via desktop and mobile apps. - CONNECT+MS TEAMS: The costume version of the CONNECT works side-by-side with Microsoft Teams to enhance business communications.

Description

In today's unpredictable environment, businesses must adapt swiftly to significant social and economic transformations. A major change is occurring in our daily operations and interactions. Consequently, executives are turning to innovative collaboration and virtual team tools to propel their companies forward, as the necessity arises from business demands and customer expectations. OfficeSuite UC stands out as a user-friendly, entirely cloud-based UCaaS solution that merges intuitive design with cutting-edge technology. It offers a comprehensive array of voice and collaboration features, customizable to fit the specific requirements of various organizations, and has the capability to scale to accommodate up to 20,000 users. The WE Connect portal enhances the digital experience by providing real-time insights, administrative oversight, and effective communication tools for end-users. Additionally, it allows users to securely host and participate in high-definition video, audio, and web conferences with up to 1,000 participants, accessible from any phone, computer, or mobile device, ensuring connectivity and collaboration remain seamless. This adaptability and functionality make it an essential tool for modern enterprises striving to thrive in a rapidly evolving landscape.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Workspace Yes 
Microsoft Teams Yes 
Salesforce Yes 
Slack Yes 
Active Directory Yes 
FaPipe IPVPN No 
Google Chrome Yes 
Microsoft 365 Yes 
Microsoft Dynamics 365 Yes 
Microsoft Outlook Yes 
NetSuite Yes 
ServiceNow Yes 
Skype No 
Sugar Market Yes 
Sugar Sell Yes 
WebRezPro No 
Zendesk Yes 

Integrations

Google Workspace Yes 
Microsoft Teams Yes 
Salesforce Yes 
Slack Yes 
Active Directory No 
FaPipe IPVPN Yes 
Google Chrome No 
Microsoft 365 No 
Microsoft Dynamics 365 No 
Microsoft Outlook No 
NetSuite No 
ServiceNow No 
Skype Yes 
Sugar Market No 
Sugar Sell No 
WebRezPro Yes 
Zendesk No 

Pricing Details

$19.40/User/Month
Month-to-Month, 1-Year, 3-Year, and 5-Year Terms are available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

NEC Corporation

Founded

1899

Country

Japan

Website

univergeblue.com

Vendor Details

Company Name

Windstream

Founded

2006

Country

United States

Website

www.windstreamenterprise.com/products/officesuite-uc/

Product Features

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Product Features

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing No 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail Yes 

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