Average Ratings 1 Rating
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Description
UNIVERGE Blue® Cloud Services: One seamless and intuitive unified cloud communications and collaboration experience, aligning people, communications, and technology to the company's key initiatives.
Key Components:
- CONNECT (UCaaS): User-friendly and fully integrated Cloud Unified Communications platform with robust productivity and collaboration features.
- ENGAGE (CCaaS): Highly reliable, secure, full-featured, and customizable Contact Center solution that delivers enhanced customer experience.
- EXTEND API: API integration platform that connects Contact Center and Unified Communications functions into everyday business applications.
- MEET: A powerful meeting solution that provides HD audio & video, interactive screen sharing, collaboration tools, and A.I. capabilities.
- SHARE: Provides secure Sharing of the latest document versions without compromising accessibility or functionality.
- CONNECT BRIDGE: Extends customers’ NEC phone system investment with cloud-based voice via desktop and mobile apps.
- CONNECT+MS TEAMS: The costume version of the CONNECT works side-by-side with Microsoft Teams to enhance business communications.
Description
The ability to edit and erase messages, as well as automatically delete them, clear chat windows, and completely wipe history is essential. Users can remotely disconnect devices, utilize a false secret phrase, and enable auto-lock and auto-logout features when inactive. There are options to hide contacts and create blacklists, along with tailored visibility settings for each contact and the ability to configure contact permissions. Tasks can be assigned to oneself and coworkers, with progress tracking to ensure accountability. Additionally, users can securely store and manage passwords, sharing them with contacts when necessary. Collaboration is enhanced by establishing team goals and overseeing the resolution of various issues, fostering a productive work environment. This comprehensive set of features significantly improves communication and organization within any team.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Active Directory
Yes
Google Chrome
Yes
Google Workspace
Yes
Microsoft 365
Yes
Microsoft Dynamics 365
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
NetSuite
Yes
Salesforce
Yes
ServiceNow
Yes
Integrations
Active Directory
No
Google Chrome
No
Google Workspace
No
Microsoft 365
No
Microsoft Dynamics 365
No
Microsoft Outlook
No
Microsoft Teams
No
NetSuite
No
Salesforce
No
ServiceNow
No
Pricing Details
$19.40/User/Month
Month-to-Month, 1-Year, 3-Year, and 5-Year Terms are available.
Free Trial
No
Free Version
No
Pricing Details
$5.99 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
NEC Corporation
Founded
1899
Country
Japan
Website
univergeblue.com
Vendor Details
Company Name
VIPole
Founded
2013
Country
United Kingdom
Website
www.vipole.com
Product Features
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes
Product Features
Collaboration
Brainstorming
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
Yes
Content Management
Yes
Document Management
Yes
Project Management
Yes
Real Time Editing
Yes
Task Management
Yes
Version Control
Yes
Video Conferencing
Yes
Network Security
Access Control
No
Analytics / Reporting
No
Compliance Reporting
No
Firewalls
No
Internet Usage Monitoring
No
Intrusion Detection System
No
Threat Response
No
VPN
No
Vulnerability Scanning
No
Secure Email Gateway
Anti-Malware
No
Archiving
No
Customizable
Yes
Data Loss Prevention
No
End-to-End Encryption
Yes
Real-time Dashboards
No
Reporting / Analytics
No
Sandbox
No
Threat Protection
No