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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Oversee all facets of your utility services through Tyler's all-encompassing billing and account management software. This platform streamlines everything from service connections and disconnections to work orders, invoicing, and customer alerts, empowering both municipal and independent utilities to automate their operations, boost productivity, and improve collection rates. With effortless integration into Tyler’s financial management tools, it simplifies workflows, minimizes data entry, and enhances overall efficiency. Designed with the user in mind, Munis provides the essential services that citizens expect, the capabilities that utilities need, and the advanced technology necessary to support expanding organizations of mid-size to large scale. Moreover, this comprehensive approach ensures that utilities can adapt to evolving demands while maintaining service excellence.

Description

AVR’s uManage Mobile Workforce Management and Client Billing platform is specifically crafted to integrate effortlessly with our uVisionPLUS utility billing system. Additionally, uManage Mobile has the capability to connect with various backend work order systems. This tool empowers users to create, oversee, and finalize work orders tied to utility billing accounts for better tracking and documentation. Furthermore, it features its own location database for service areas lacking a billing service connection. uManage® showcases advanced browsing features that enable users to filter, sort, group, and make bulk updates in reporting while managing access to all work orders within the database. Users can view, organize, search, and complete work orders efficiently. The browser-based interface is compatible with multiple devices and offers dynamic screen adjustments based on the device's size. Users can also personalize the interface with their company's logo and color scheme, enhancing brand consistency across the platform. In essence, uManage Mobile is not just a tool but a comprehensive solution to streamline workforce management and billing processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

MPLAB Code Configurator No 

Integrations

MPLAB Code Configurator Yes 

Pricing Details

$25.00/one-time/user
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Tyler Technologies

Founded

1966

Country

United States

Website

www.tylertech.com/products/enterprise-erp/enterprise-utilities

Vendor Details

Company Name

AVR

Founded

1959

Country

United States

Website

www.avrub.com/application-software

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity No 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management Yes 

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

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