Average Ratings 35 Ratings

Total
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Average Ratings 0 Ratings

Total
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Description

TrueLoyal is the only AI-powered loyalty solution designed to unify consumer engagement across complex sales channels. By combining advanced personalization, predictive insights, and omnichannel connectivity, it empowers brands to build meaningful, lasting customer relationships. Its platform supports a wide range of loyalty strategies, including referrals, gamified streaks, communities, receipt scanning, and user-generated content campaigns. With dozens of pre-built integrations and an open API framework, TrueLoyal connects seamlessly with eCommerce stores, point-of-sale systems, CRMs, and marketing platforms. Businesses benefit from expert consulting services to design loyalty programs that maximize ROI and meet industry-specific needs. Real-world results include case studies showing up to 154% increases in repeat revenue, 132% improvements in NPS, and measurable boosts in retention. By combining strategic consultation with scalable AI tools, TrueLoyal eliminates silos and provides a holistic view of the customer journey. The platform is trusted by global consumer brands to drive loyalty, advocacy, and growth in today’s competitive landscape.

Description

Umanest streamlines property management and fosters accelerated organic growth. By transforming satisfied landlords and tenants into enthusiastic advocates for your brand, you can concentrate on expanding your business. You understand the immense effort required to manage a single tenancy and dedicate long hours to provide excellent residential property management services. However, frustration arises when operations falter unexpectedly and you remain unaware of potential problems. It often feels like a guessing game regarding your clients’ satisfaction levels, whether they are pleased or displeased. With our customer satisfaction management system, you gain the assurance that client concerns are identified swiftly and in real-time, allowing your team the opportunity to engage directly with solutions, initiate conversations, and alleviate any worries. Consequently, your property management operations can flow more seamlessly, ensuring that hidden issues are brought to light and addressed promptly, which ultimately enhances the overall experience for both landlords and tenants. This proactive approach not only improves service quality but also strengthens relationships with your clients.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Trustpilot Yes 
AppFolio Property Manager No 
Bazaarvoice Yes 
BigCommerce Yes 
Facebook No 
Google Business Profile No 
Klaviyo Yes 
LinkedIn No 
Listrak Yes 
Miva Yes 
NetSuite Yes 
NetSuite CRM Yes 
PowerReviews Yes 
Salesforce Yes 
Salesforce Agentforce Commerce Yes 
Shopgate Yes 
Shopify Yes 
Shopify POS Yes 
X (Twitter) No 
Zapier No 

Integrations

Trustpilot Yes 
AppFolio Property Manager Yes 
Bazaarvoice No 
BigCommerce No 
Facebook Yes 
Google Business Profile Yes 
Klaviyo No 
LinkedIn Yes 
Listrak No 
Miva No 
NetSuite No 
NetSuite CRM No 
PowerReviews No 
Salesforce No 
Salesforce Agentforce Commerce No 
Shopgate No 
Shopify No 
Shopify POS No 
X (Twitter) Yes 
Zapier Yes 

Pricing Details

TrueLoyal offers easy to use robust solutions for SMB & Enterprise customers. Pricing is pay-as-you-grow. Contact us for more details.
Free Trial No 
Free Version No 

Pricing Details

$0.49 per property per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

TrueLoyal

Founded

2010

Country

United States

Website

trueloyal.com

Vendor Details

Company Name

Umanest

Founded

2020

Country

New Zealand

Website

www.umanest.com

Product Features

Customer Loyalty

Zinrelo delivers a comprehensive, analytics-driven customer loyalty solution aimed at enhancing customer retention and maximizing lifetime value through innovative loyalty initiatives. Utilizing advanced machine learning techniques and in-depth analytics, Zinrelo allows companies to develop tailored, omnichannel loyalty journeys that enhance customer interaction. The platform accommodates a variety of reward models, including those based on transactions, social engagement, behavior, and advocacy, enabling businesses to cultivate strong emotional bonds with their clientele. Additionally, Zinrelo integrates effortlessly with e-commerce systems, CRM platforms, and marketing automation software, simplifying the management and enhancement of loyalty initiatives. Concentrating on driving repeat purchases and improving customer satisfaction, Zinrelo equips businesses with the tools to create enduring relationships and promote sustainable growth.

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System No 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Loyalty Management

Zinrelo's Loyalty Management platform offers an all-encompassing solution tailored to enhance customer engagement and loyalty. It features a diverse array of customizable loyalty initiatives, such as points systems, rewards, and tiered programs, all designed to encourage repeat business and brand loyalty. Utilizing AI-powered analytics and insights, the platform personalizes customer experiences, allowing businesses to create targeted offers and incentives. Zinrelo effortlessly integrates with numerous e-commerce platforms, CRM systems, and marketing tools, providing a seamless experience for users. Furthermore, it enables omnichannel engagement, rewarding customer interactions across various online and offline platforms. This comprehensive solution is perfect for companies aiming to build enduring customer relationships, increase customer lifetime value, and drive revenue growth. With its detailed reporting and ROI analysis capabilities, Zinrelo empowers businesses to continuously refine their loyalty programs for optimal performance.

CRM Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System No 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 
White Label No 

Marketing Analytics

Zinrelo's Marketing Analytics platform equips companies with in-depth insights into consumer behavior, facilitating informed, data-backed decisions that enhance marketing strategies. It collects and analyzes information from various channels, delivering a holistic understanding of customer engagement, retention, and lifetime value. With its sophisticated segmentation features, Zinrelo enables businesses to create targeted campaigns that resonate with distinct audience segments, resulting in improved return on investment. The platform’s predictive analytics capabilities anticipate customer behavior, boosting the efficiency of marketing initiatives. Its user-friendly dashboards display essential metrics in real-time, allowing companies to monitor performance, adapt strategies, and optimize marketing effectiveness swiftly. By leveraging these analytics, organizations can gain clarity on what fosters customer loyalty and fine-tune their marketing approach to elevate both customer satisfaction and profitability. Zinrelo empowers businesses to remain competitive by providing the resources necessary for ongoing enhancement of their marketing efforts.

A/B Testing No 
Campaign Management Yes 
Channel Attribution No 
Customer Journey Mapping No 
Dashboard Yes 
Performance Metrics Yes 
Predictive Analytics No 
ROI Tracking No 
Social Media Metrics No 
Website Analytics No 

Referral

Zinrelo offers a powerful referral feature aimed at boosting customer acquisition through effective word-of-mouth strategies. This tool allows businesses to design and oversee referral programs that motivate existing customers to bring in new clients, thereby increasing brand awareness and driving growth. Users can effortlessly launch referral campaigns with tailored rewards, which incentivize customer participation and engagement within their networks. Zinrelo seamlessly integrates with various e-commerce platforms and monitors the entire referral process—from the moment a referral is made to the point of conversion—providing comprehensive analytics to enhance campaign effectiveness. The feature also includes support for multi-tier reward systems, allowing businesses to compensate both the referrer and the referred party. Furthermore, Zinrelo's referral tool comes equipped with fraud detection capabilities, safeguarding the program's integrity. Its intuitive interface simplifies the management and adjustment of campaigns, making it an excellent choice for organizations looking to expand their customer base.

Affiliate Marketing No 
Campaign Management Yes 
Contact Management No 
Employee Referral Management No 
Feedback Management No 
Lead Engagement No 
Loyalty Program Yes 
Referral Tracking No 
Rewards Management Yes 

Rewards and Incentives

Zinrelo presents a comprehensive rewards and incentives platform aimed at enhancing customer engagement, retention, and overall lifetime value. This platform accommodates various reward strategies, such as transactional incentives, engagement rewards, referral initiatives, and tiered programs, empowering businesses to develop a loyalty program that meets their specific requirements. Zinrelo allows companies to incentivize customers for multiple actions, including purchases, social media interactions, feedback submissions, and referrals, fostering a well-rounded and interactive experience. With its advanced analytics and segmentation capabilities, the platform facilitates targeted and personalized rewards campaigns that boost effectiveness. Zinrelo seamlessly integrates with leading e-commerce solutions and offers support across multiple channels, ensuring a uniform experience whether online, on mobile, or in brick-and-mortar locations. Its scalability makes it an ideal choice for businesses of any size, promoting ongoing growth through enhanced customer loyalty.

Product Features

Business Performance Management

Ad Hoc Reports No 
Ad hoc Analysis No 
Budgeting & Forecasting No 
Consolidation / Roll-Up No 
Dashboard Yes 
Key Performance Indicators Yes 
Predictive Analytics No 
Qualitative Analysis No 
Quantitative Analysis No 
Scorecarding No 
Strategic Planning No 

Customer Advocacy

Advocate Management No 
Campaign Management No 
Communication Management Yes 
Community Management No 
Gamification No 
Referral Tracking Yes 
Reporting/Analytics Yes 
Rewards Program Yes 
Social Engagement No 

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Customer Engagement

Analytics No 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking Yes 
Rewards Management Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics No 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection No 
Survey Management No 

Customer Success

Account Alerts No 
Account Management No 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking Yes 
Rewards Management Yes 
White Label No 

NPS

Performance Management

360 Degree Feedback No 
Compensation Management No 
Custom Rating Scales No 
Customizable Templates Yes 
Individual Development Plans No 
On-going Performance Tracking Yes 
Peer Appraisals No 
Review Cycle Tracking No 
Self Service Portal No 
Self-Appraisals No 
Skills Assessments No 
Weighted Performance Measures No 

Referral

Affiliate Marketing No 
Campaign Management No 
Contact Management No 
Employee Referral Management No 
Feedback Management Yes 
Lead Engagement No 
Loyalty Program Yes 
Referral Tracking Yes 
Rewards Management Yes 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

Alternatives

Preferred Patron Loyalty Reviews

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC