Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Traverse can assist you if you lose, misplace, or suspect theft of property, assets, and other items that are important to your business. Traverse is a software program that tracks inventory and items. It can be installed on your premises, or in the cloud. It uses RFID or barcodes to identify your items. Traverse can track any item that you can attach a barcode to. Traverse makes it easy to find any valuable item, such as a tool, file, medical chart or bottle of wine, evidence or piece of equipment. Are you having trouble finding your items Track your items with barcodes Traverse can track it. Traverse Barcode Tracking Software automates the tracking of items moving from one place to another or from one person to another using a few barcode scans. Track files, medical charts, assets, tools, assets and contracts. The Traverse Kiosk App can be run in a central location, such as a file area where items can be transacted on.
Description
Develop call scripts designed to replicate the achievements of your top sales representatives! Agents can utilize these dynamic scripts within their CRM systems, while the platform meticulously tracks the detailed analytics of the paths followed by your team. This interactive tool offers guidance for call center agents across various domains such as technical support, compliance with business processes, telemarketing, lead qualification, and beyond. It also helps in redirecting incoming calls and enhancing customer satisfaction (CSAT) through an interactive self-service experience for customers. You can create applications based on business processes that seamlessly integrate with enterprise data. Powered by an innovative Decision Network Architecture (DNA), Yonyx Map View introduces a groundbreaking solution for designing and visualizing customer interaction flows driven by decision trees. By starting with a symptom, customers can engage in an interactive troubleshooting experience, navigating through a decision tree to identify the root cause and find the appropriate solution promptly. This empowers customers to resolve issues efficiently while minimizing the need for direct agent assistance.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Freshdesk
No
Longview Tax
Yes
NetSuite
No
Salesforce Agentforce Service
No
ServiceNow
No
Zendesk
No
Integrations
Freshdesk
Yes
Longview Tax
No
NetSuite
Yes
Salesforce Agentforce Service
Yes
ServiceNow
Yes
Zendesk
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Practical Compliance Solutions
Founded
2002
Country
United States
Website
www.complianceabc.com
Vendor Details
Company Name
Yonyx
Founded
2010
Country
United States
Website
corp.yonyx.com
Product Features
Asset Tracking
Activity Tracking
Yes
Audit Trails
Yes
Barcoding / RFID
Yes
Checkout / Check-In
Yes
Depreciation Tracking
Yes
Disposal Tracking
Yes
Inventory Management
Yes
Location Tracking
Yes
QR Codes
No
Reservations
Yes
Service History
No
Barcoding
Barcode Generation
Yes
Barcode Scanning
Yes
Custom Labels
Yes
Inventory Management
Yes
Label Templates
No
RFID
No
Receiving Labels
No
Serial Number Tracking
No
Shipping Labels
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes