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features
design
support

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Description

For tour operators, the ability to rapidly create itineraries and deliver quotes to clients is paramount, as delays can lead to losing potential business to competitors. In today’s fast-paced digital environment, it’s clear that speed is a key factor in determining success. TourSoft is specifically engineered to help you streamline this process. The travel industry has historically lagged in adopting CRM solutions as essential tools for data management, yet these systems play a vital role in connecting booking and invoicing functions. With a user-friendly interface, TourSoft allows for quick itinerary creation, featuring auto-saving functions and reusable templates that enhance the productivity of your travel agent team. Itineraries can be easily shared with clients online in a timely and precise manner. Agents benefit from prompt notifications, both via the app and email, regarding customer interactions, while clients have the opportunity to provide comments or feedback on the itineraries they receive, leading to improved communication and service. This ultimately fosters a stronger relationship between agents and customers, enhancing overall satisfaction and loyalty.

Description

Umapped provides the ability, adaptability, and efficiency needed to work collaboratively on proposals and travel itineraries alongside industry partners and clients throughout every phase of their journey. With features like real-time updates, tailored content, and mobile messaging, you are equipped to connect with your customers before, during, and after their travels. For travelers seeking access to their itineraries on the go, the Umapped Mobile App is readily available for download on both the Google Play and Apple App stores, allowing them to view all trip details curated by a Travel Professional at any time. Founded in 2012, Umapped was created with the straightforward aim of enhancing the travel experience for all. Our skilled and diverse workforce operates from a historic building in downtown Toronto, with team members spread across the continent. Since its establishment, our mission has consistently focused on fostering a stronger and more meaningful relationship between travel agents and travelers, ensuring that both parties benefit from improved communication and collaboration.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$30 per month
Free Trial No 
Free Version No 

Pricing Details

$25 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

TourSoft

Founded

2016

Country

India

Website

toursoft.in

Vendor Details

Company Name

Umapped

Country

Canada

Website

umapped.com

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management Yes 

Product Features

Travel Agency

Central Reservation System No 
Customer Database No 
Flight Booking No 
GDS / OTA Integration No 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing No 
Promotions Management Yes 
Quote Management No 
Rental Car Reservations No 
Single / Group Reservations No 

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