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Description
Toky is a fully-featured Business Phone System that allows customers and employees to communicate easily. All you need is an internet connection. Virtual phone numbers allow you to be available from anywhere in the world. Integrate your CRM with your business tools seamlessly so you can call customers with one click and automatically log all details. With proven reliability and affordable rates, you can take advantage of features like call recordings, voicemails SMS, Speech to Text, and voicemails.
Description
iTeleCenter offers you a local or toll-free business number that can be effortlessly managed via a smartphone app or any web browser. You can have your new number activated and ready to receive calls and texts in less than five minutes. With this service, you'll always know when a call is coming from your business number, allowing you to respond in a professional and business-oriented way. Transform your small operation into a multi-departmental powerhouse by assigning different extensions for each department, even if you are the sole person answering the calls! In just seconds, you can record a professional greeting and add extensions for departments and employees. Just as people maintain separate emails for work, it’s wise to keep your personal phone number distinct from your business communications. By making calls and sending texts through the app, your business phone number will appear on the recipient's caller ID, ensuring your personal number remains confidential. You'll always be able to differentiate between personal and business calls instantly. This separation not only enhances professionalism but also adds a layer of privacy that many entrepreneurs value.
API Access
Has API
No
API Access
Has API
No
Integrations
ActiveCampaign
Yes
Easyflow
Yes
Facebook
Yes
Freshdesk
Yes
Freshsales
Yes
Google Data Studio
Yes
HubSpot Customer Platform
Yes
HubSpot Marketing Hub
Yes
Insightly
Yes
Keap
Yes
Integrations
ActiveCampaign
No
Easyflow
No
Facebook
No
Freshdesk
No
Freshsales
No
Google Data Studio
No
HubSpot Customer Platform
No
HubSpot Marketing Hub
No
Insightly
No
Keap
No
Pricing Details
$20.00/month/user
$25.00/month/user PER-AGENT PLAN
$20.00/month/user PER-AGENT PLAN (billed annually)
$120.00/month (6 agents included) TEAM PLAN
$90.00/month (6 agents included) TEAM PLAN (billed annually)
1 local or toll-free number included in 38 countries.
Extra phone numbers start at $4/month
$20.00/month/user PER-AGENT PLAN (billed annually)
$120.00/month (6 agents included) TEAM PLAN
$90.00/month (6 agents included) TEAM PLAN (billed annually)
1 local or toll-free number included in 38 countries.
Extra phone numbers start at $4/month
Free Trial
Yes
Free Version
No
Pricing Details
$19.95 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Toky Inc.
Founded
2014
Country
United States
Website
toky.co/en
Vendor Details
Company Name
iTeleCenter
Founded
2009
Country
United States
Website
www.itelecenter.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
No
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
Yes
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
No
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
