Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our cloud-based solution is designed to be budget-friendly, with no per user or per technician charges. Unlike our competitors, our pricing is significantly lower, ranging from 50% to 75% less. With over a decade of experience in this field and our parent company’s 25 years in the industry, we have mastered efficient practices. You can start using our services for as low as $79 per month. A key feature that sets our software apart is its customization; we have dedicated time to ensure you won't be constrained by a generic solution. You can tailor the software to your preferences, choosing which fields, colors, features, and reports to include, along with how they function. Furthermore, our supportive team is available to guide you through the setup process, ensuring everything is configured to your satisfaction. There’s no need for guesswork when establishing your help desk, as our system intelligently routes requests to the appropriate personnel. For instance, if a user reports a leak in their office, the Maintenance team is immediately notified, allowing for prompt resolution. This seamless communication enhances efficiency and ensures that issues are addressed swiftly.
Description
Are you struggling to find justification for implementing DMS3 in your office? Allow us to assist you in overcoming that challenge! You are already aware of the necessity for this solution and can see how it aligns with practical reasoning. However, the key component that often eludes many is the calculation of return on investment (ROI). Our document management software provides robust yet user-friendly and cost-effective solutions. Every document you scan, convert, or import undergoes optical character recognition (OCR), ensuring that whatever you digitize can be efficiently automated and safeguarded. No matter the type of document, departmental goals, or organizational mission, we are here to demonstrate how we can simplify and secure your workflow while delivering an impressive ROI. The DMS3 stand-alone solution, installed locally, serves as your ultimate ally in the office. This intuitive and affordable tool offers a vast array of custom automation options that can significantly streamline your tasks. Let us guide you in achieving your office goals with just a simple click! Plus, with our dedicated support, you can maximize the potential of your DMS3 implementation seamlessly.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$79.99 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Think Tank Software
Founded
1990
Country
United States
Website
www.thinkhelpdesk.com
Vendor Details
Company Name
Vista Solutions Group
Country
United States
Website
www.vistasg.com
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Product Features
Document Management
Access Controls
Yes
Archiving & Retention
Yes
Collaboration Tools
Yes
Compliance Tracking
Yes
Document Archiving
Yes
Document Assembly
Yes
Document Capture
No
Document Conversion
Yes
Document Delivery
Yes
Document Indexing
Yes
Document Retention
Yes
Electronic Signature
Yes
Email Management
Yes
File Recovery
Yes
File Type Conversion
Yes
Forms Management
Yes
Full Text Search
Yes
Offline Access
Yes
Optical Character Recognition
Yes
Print Management
Yes
Version Control
Yes