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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our cloud-based solution is designed to be budget-friendly, with no per user or per technician charges. Unlike our competitors, our pricing is significantly lower, ranging from 50% to 75% less. With over a decade of experience in this field and our parent company’s 25 years in the industry, we have mastered efficient practices. You can start using our services for as low as $79 per month. A key feature that sets our software apart is its customization; we have dedicated time to ensure you won't be constrained by a generic solution. You can tailor the software to your preferences, choosing which fields, colors, features, and reports to include, along with how they function. Furthermore, our supportive team is available to guide you through the setup process, ensuring everything is configured to your satisfaction. There’s no need for guesswork when establishing your help desk, as our system intelligently routes requests to the appropriate personnel. For instance, if a user reports a leak in their office, the Maintenance team is immediately notified, allowing for prompt resolution. This seamless communication enhances efficiency and ensures that issues are addressed swiftly.

Description

Are you struggling to find justification for implementing DMS3 in your office? Allow us to assist you in overcoming that challenge! You are already aware of the necessity for this solution and can see how it aligns with practical reasoning. However, the key component that often eludes many is the calculation of return on investment (ROI). Our document management software provides robust yet user-friendly and cost-effective solutions. Every document you scan, convert, or import undergoes optical character recognition (OCR), ensuring that whatever you digitize can be efficiently automated and safeguarded. No matter the type of document, departmental goals, or organizational mission, we are here to demonstrate how we can simplify and secure your workflow while delivering an impressive ROI. The DMS3 stand-alone solution, installed locally, serves as your ultimate ally in the office. This intuitive and affordable tool offers a vast array of custom automation options that can significantly streamline your tasks. Let us guide you in achieving your office goals with just a simple click! Plus, with our dedicated support, you can maximize the potential of your DMS3 implementation seamlessly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$79.99 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Think Tank Software

Founded

1990

Country

United States

Website

www.thinkhelpdesk.com

Vendor Details

Company Name

Vista Solutions Group

Country

United States

Website

www.vistasg.com

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Product Features

Document Management

Access Controls Yes 
Archiving & Retention Yes 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly Yes 
Document Capture No 
Document Conversion Yes 
Document Delivery Yes 
Document Indexing Yes 
Document Retention Yes 
Electronic Signature Yes 
Email Management Yes 
File Recovery Yes 
File Type Conversion Yes 
Forms Management Yes 
Full Text Search Yes 
Offline Access Yes 
Optical Character Recognition Yes 
Print Management Yes 
Version Control Yes 

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