Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
“The Smart Director” has been meticulously crafted with an emphasis on customer service at its core. We fully understand the significance of catering to our clients’ needs. Our offerings come equipped with integrated features that allow clients to submit service requests without needing to make a phone call. With just a click, assistance is readily available. When you use the Live Request tool, we provide an estimated wait time for when you can expect to receive a callback. Like you, we are operational around the clock to initiate the process of fulfilling your requirements. Feel free to send a service request anytime, and we will respond to you as swiftly as possible. Any requests made after business hours, during weekends, or on holidays will be logged and handled on the subsequent business day. Additionally, the CCCMail tool facilitates seamless communication with our clients, enabling us to send messages that can be accessed within all of our products. This includes notifications about our holiday schedules and critical weather updates that may impact our region. Keeping you well-informed is one of our top priorities, and we're committed to ensuring you have all the necessary information at your fingertips. We value your trust in us and strive to maintain open lines of communication.
Description
eFD from Seker was created to allow Funeral Directors more time to provide care in a world that is demanding more and more in shorter time frames. Our funeral administration and management software is fully automated and intelligently learnt from industry experts. This reduces the administrative burden and ensures consistent quality in product and presentation. eFD is the ideal choice for independent Funeral Directors. eFD provides comprehensive funeral management. It uses an intuitive assistant to manage the funeral from the first call to the follow-up call. Quality funeral services are dependent on customer choice. However, increasing numbers of suppliers can cause confusion and lead to errors in finance administration. The most valuable resource of a Funeral Director is time. Every funeral director must manage communication with clients. eFD coordinates all aftercare activities for funeral and non-funeral events.
API Access
Has API
No
API Access
Has API
No
Integrations
Xero
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Continental Computers
Founded
1985
Country
United States
Website
continentalcomputers.com/smart-director/
Vendor Details
Company Name
Seker Tech
Founded
2019
Country
United Kingdom
Website
seker.co.uk
Product Features
Funeral Home
Cemetery Management
Yes
Cremation Management
Yes
Financial Reporting
Yes
Funeral Ledger
No
Lot Management
No
Merchandising
No
Pre-Need Management
No
Routing
No
Product Features
Funeral Home
Cemetery Management
No
Cremation Management
No
Financial Reporting
No
Funeral Ledger
No
Lot Management
No
Merchandising
No
Pre-Need Management
No
Routing
No