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Description
Enables the text functionality for established landline phones, encompassing both toll-free and standard numbers. It features automatic responses like "we are currently closed and will return your message soon," along with quick replies derived from pre-set customer service responses. Conversations can be designated to a specific agent group or an individual, allowing for organized communication. The system accommodates interactions ranging from one-on-one chats to broadcast messages sent to a customer distribution list. Furthermore, it includes the ability to forward messages directly to your email inbox and mobile messaging applications, where you can also respond seamlessly. This comprehensive support enhances customer engagement while streamlining communication processes.
Description
WADeck is a free WhatsApp CRM tool that is both lightweight and easy to use, featuring advanced AI functionalities designed to enhance your sales efficiency rapidly.
Among its notable features are:
● AI-driven GPT Assistant: Streamline your WA CRM processes with intelligent AI suggestions.
● Smart WA message template generation: Enter a few keywords, and let AI create engaging and professional message content for you.
● Real-time conversation translation
● Broadcast feature: Send messages to multiple WA contacts simultaneously.
● WA status management from the Web: Post and update your WA status directly through WhatsApp Web.
● Custom tab organization for your WA chats
● Quick response options: Create custom phrases or message templates for efficient replies.
● Auto-reply capability: Equip yourself with automated tools to effectively manage routine conversations.
● Scheduled messaging: Plan messages to be dispatched to personal chats or groups at designated dates and times.
With these features, WADeck empowers users to manage their communications more effectively and boost their sales performance.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
WhatsApp
No
Pricing Details
$78 per month
Free Trial
No
Free Version
No
Pricing Details
$0
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Textology
Founded
2015
Country
United States
Website
www.textology.co
Vendor Details
Company Name
WAPU TECH
Founded
2023
Country
Singapore
Website
wadeck.ai
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
