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Average Ratings 0 Ratings

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Description

Welcome to TENIOS, the cloud communications provider of the Apifonica Group. TENIOS is German-based and specializes in cutting-edge AI voicebots and telephony solutions for businesses. Their mission in short words: Bringing Conversational AI to the world. Their passion for automation unites a team of experts in Cloud Technology, Telephony, and AI to help businesses automate communication and related business workflows. TENIOS Voicebots handle outbound and inbound calls, call back leads, pre-qualifiy them, instantly update CRM data, and create reports to scale customer communications. The comprehensive telecom-platform offers services such as virtual phone numbers, intelligent call routing, interactive voice response (IVR) systems, SMS, RCS, and a robust Voice API for seamless integration of voice applications. With over two decades of experience and hosting in Germany, TENIOS ensures reliable and scalable communication solutions tailored to meet diverse business needs.

Description

Tevatel was founded on a straightforward concept: businesses ought to communicate effortlessly with their customers. Now, the platform manages upwards of 2 million calls daily across 50 nations, catering to over 2000 enterprise clients spanning various sectors such as banking, healthcare, retail, and logistics. Each solution that Tevatel develops, including AI-driven voice agents, chatbots, contact center software, and the WhatsApp Business API, is meticulously crafted to enhance the speed, intelligence, and dependability of customer interactions for businesses that cannot afford missteps. Ultimately, Tevatel aims to ensure that effective communication is not just a luxury but a standard for all enterprises.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Bigin by Zoho CRM Yes 
HubSpot CRM Yes 
Kommo Yes 
Pipedrive Yes 
Salesforce Yes 
Zapier Yes 

Integrations

Bigin by Zoho CRM No 
HubSpot CRM No 
Kommo No 
Pipedrive No 
Salesforce No 
Zapier No 

Pricing Details

€50/ month (Pay as YouGo)
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

TENIOS

Founded

2001

Country

Germany

Website

www.tenios.de/

Vendor Details

Company Name

Tevatel

Founded

2018

Country

India

Website

tevatel.com

Product Features

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups No 
SIP Trunking Yes 
Virtual Extensions No 
Web Conferencing No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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