Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.
Description
Our medical staffing software incorporates all the essential features and advantages of our standard front and back office packages, along with several significant upgrades tailored specifically for the medical staffing sector. In this field, the importance of tracking skills and licenses escalates considerably. We provide the capability to create a personalized library of skills and certifications that facilitates efficient database searches, and we meticulously monitor the expiration and renewal dates for certifications and licenses. Unlike conventional clerical or industrial staffing, we recognize that your rates hinge on the specific credentials required for each position. You can establish a customized rate grid for every client, ensuring that each assignment is linked to that pricing structure. The client file has been adapted to meet the diverse needs of individual customers seeking private duty services as well as those from institutional backgrounds. Each client is allowed to maintain an unlimited number of billing profiles, each of which can include an infinite array of rate combinations, thus enhancing flexibility and client satisfaction. Consequently, our software not only streamlines the staffing process but also ensures that all regulatory and client-specific requirements are comprehensively met.
API Access
Has API
No
API Access
Has API
No
Integrations
Stackpile
No
Pricing Details
$10000 one-time payment
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Castle Creative Services
Founded
1981
Country
United States
Website
www.castlecreative.com/tellergraph.htm
Vendor Details
Company Name
The Fackler Group
Founded
1995
Country
United States
Website
www.thefacklergroup.com
Product Features
Banking
ATM Management
No
Compliance Tracking
Yes
Corporate Banking
Yes
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No
Product Features
Staffing
Billing & Invoicing
No
CRM
No
Candidate Management
No
Interview Management
No
Job Board Posting
No
Job Requisition
No
Onboarding
No
Payroll Management
No
Self Service Portal
No
Temporary Staffing
No