Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.

Description

Our medical staffing software incorporates all the essential features and advantages of our standard front and back office packages, along with several significant upgrades tailored specifically for the medical staffing sector. In this field, the importance of tracking skills and licenses escalates considerably. We provide the capability to create a personalized library of skills and certifications that facilitates efficient database searches, and we meticulously monitor the expiration and renewal dates for certifications and licenses. Unlike conventional clerical or industrial staffing, we recognize that your rates hinge on the specific credentials required for each position. You can establish a customized rate grid for every client, ensuring that each assignment is linked to that pricing structure. The client file has been adapted to meet the diverse needs of individual customers seeking private duty services as well as those from institutional backgrounds. Each client is allowed to maintain an unlimited number of billing profiles, each of which can include an infinite array of rate combinations, thus enhancing flexibility and client satisfaction. Consequently, our software not only streamlines the staffing process but also ensures that all regulatory and client-specific requirements are comprehensively met.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Stackpile Yes 

Integrations

Stackpile No 

Pricing Details

$10000 one-time payment
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Castle Creative Services

Founded

1981

Country

United States

Website

www.castlecreative.com/tellergraph.htm

Vendor Details

Company Name

The Fackler Group

Founded

1995

Country

United States

Website

www.thefacklergroup.com

Product Features

Banking

ATM Management No 
Compliance Tracking Yes 
Corporate Banking Yes 
Credit Card Management No 
Credit Union No 
Investment Banking No 
Multi-Branch No 
Online Banking No 
Private Banking No 
Retail Banking No 
Risk Management No 
Securities Management No 
Transaction Monitoring No 

Product Features

Staffing

Billing & Invoicing No 
CRM No 
Candidate Management No 
Interview Management No 
Job Board Posting No 
Job Requisition No 
Onboarding No 
Payroll Management No 
Self Service Portal No 
Temporary Staffing No 

Alternatives

VeriBranch Reviews

VeriBranch

VeriPark

Alternatives

iStaff Reviews

iStaff

Staffing Software
COATS Reviews

COATS

Sarach Technologies
FlexShift Reviews

FlexShift

FlexShift Software
BankOne Reviews

BankOne

E-QL Business Solutions