Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.
Description
iStaff offers a staffing software solution enriched with business intelligence designed specifically for staffing agencies involved in daily and weekly pay, skilled labor, medical staffing, and PEO services; it includes features such as applicant tracking and comprehensive payroll management. The metrics related to staffing businesses are crucial as they reveal the paths of both success and failure. Key Performance Indicators (KPIs) serve as essential tools for staffing agencies, highlighting the performance of each branch within the organization and shedding light on the factors leading to triumph or setbacks in a multi-office environment. iStaff's Business Intelligence platform empowers clients by providing fresh insights that facilitate informed decision-making for their operations. With visually appealing graphs and charts, users can easily assess branch profitability, identify which KPIs require enhancement, and recognize those that are performing well, making it simpler to determine the most effective strategies. Additionally, this level of analysis fosters a deeper understanding of the overall health of the staffing business, allowing leaders to adapt and thrive in a competitive market.
API Access
Has API
No
API Access
Has API
No
Integrations
Stackpile
No
Pricing Details
$10000 one-time payment
Free Trial
No
Free Version
No
Pricing Details
$59 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Castle Creative Services
Founded
1981
Country
United States
Website
www.castlecreative.com/tellergraph.htm
Vendor Details
Company Name
Staffing Software
Founded
1999
Country
United States
Website
istaff.io
Product Features
Banking
ATM Management
No
Compliance Tracking
Yes
Corporate Banking
Yes
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No
Product Features
Applicant Tracking
Assessments
Yes
Background Screening
No
Candidate Management
Yes
Collaboration Tools
Yes
Internal HR
Yes
Interview Management
Yes
Interview Scheduling
Yes
Job Board Posting
Yes
Job Requisition
Yes
Onboarding
Yes
Recruiting Firms
Yes
Reference Checking
No
Resume Parsing
Yes
Resume Search
Yes
Self Service Portal
Yes
Workflow Management
Yes
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
No
Budgeting & Forecasting
Yes
Dashboard
Yes
Data Analysis
Yes
Key Performance Indicators
Yes
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
Yes
Profitability Analysis
Yes
Strategic Planning
Yes
Trend / Problem Indicators
Yes
Visual Analytics
Yes
Recruiting
Assessments
Yes
Background Screening
No
CRM
Yes
Interaction Tracking
Yes
Internal HR
Yes
Interview Management
Yes
Job Board Posting
Yes
Job Requisition
Yes
Onboarding
Yes
Recruiting Firms
Yes
Reference Checking
No
Resume Parsing
Yes
Self Service Portal
Yes