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support

Description

Select from a vast selection of distinctive business phone numbers to enhance your company's presence, whether on a national level or within a specific locality. These numbers are integrated into our top-tier network, allowing incoming calls to be directed to any UK landline or mobile device. Boost your team's efficiency with a swift and reliable business internet connection, thanks to our variety of broadband solutions. Our services are designed to deliver maximum speed directly to your location, with enhanced reliability as your data transits over our dedicated business network. During the transition, we manage the entire process to guarantee a smooth switch to our internet service, all backed by our exceptional customer support. The user-friendly online portal enables agents to access their mobile or landline numbers to respond to incoming client calls from a queue or hunt group, and the management interface provides real-time wallboard analytics to monitor calls and agent performance. This ensures that you have comprehensive oversight of your communication operations, allowing for continuous improvement and better decision-making.

Description

Organizations understand the necessity of a reliable phone line for effective communication with customers and clients. Our innovative cloud-based telephone system offers exceptional sound quality, call recording features, conference bridging, and a range of additional premium experiences. With the assistance of our skilled engineers, you can expect comprehensive technical support, seamless setup, and prompt responses to any questions or issues that may arise. By opting for our cloud technology for your telecommunication needs, you can significantly cut down on initial capital investments, eliminate ongoing management costs, and enjoy numerous other benefits. If you're on the go and don’t want to lug around your office phone, rest assured that you can easily have all incoming calls forwarded to your mobile device when you're away from your desk. This flexibility ensures that you remain connected no matter where you are.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Vultus Recruit No 

Integrations

Vultus Recruit Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$24.99/month/user
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Telecoms World

Founded

2002

Country

United Kindom

Website

www.telecomsworld.com

Vendor Details

Company Name

Vitel Global

Founded

2009

Country

United States

Website

www.vitelglobal.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

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