Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Business owners understand that having a live operator available to answer phone calls at any hour, every day of the year – 24/7 – creates a strong, favorable impression on their customers. The operators at TeleRep are not only well-trained but also seasoned professionals who appreciate the significance of their role. When a potential customer makes a call, they will be welcomed by a cheerful and attentive representative who is capable of addressing inquiries, forwarding messages, and scheduling appointments. At TeleRep, we ensure that our operators utilize specialized software for every piece of information received, which guarantees safety, security, and prevents any details from being misplaced. The commitment to excellent customer service is evident in every interaction, fostering trust and reliability in the business relationship.
Description
A team of friendly and professional virtual receptionists based in the UK offers call answering and web chat services tailored to your needs. Whether you require assistance for just one call a day or need comprehensive 24/7 phone coverage, we have personalized options available. Our emergency call answering service ensures that your customers receive support when they need it most, all while keeping you uninvolved. With complimentary call transfers included and any unused calls rolling over, our service is designed to fit the unique requirements of your business perfectly. If you're unavailable to take a call, a Verbatim receptionist will gladly take a message and ensure that you receive it promptly. You have the flexibility to choose whether to accept a call or not, and if you're busy and prefer not to be interrupted, you can easily indicate this in our call management dashboard and designate someone else to handle the call. Additionally, our virtual receptionists are always trained to uphold the highest standards of professionalism and customer service, enhancing your brand's reputation in the process.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$61.78 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
TeleRep
Founded
1976
Country
United States
Website
www.telerep.com
Vendor Details
Company Name
Verbatim Telephone Answering Service
Founded
1997
Country
United Kingdom
Website
verbatim-cc.co.uk