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features
design
support

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Description

Business owners understand that having a live operator available to answer phone calls at any hour, every day of the year – 24/7 – creates a strong, favorable impression on their customers. The operators at TeleRep are not only well-trained but also seasoned professionals who appreciate the significance of their role. When a potential customer makes a call, they will be welcomed by a cheerful and attentive representative who is capable of addressing inquiries, forwarding messages, and scheduling appointments. At TeleRep, we ensure that our operators utilize specialized software for every piece of information received, which guarantees safety, security, and prevents any details from being misplaced. The commitment to excellent customer service is evident in every interaction, fostering trust and reliability in the business relationship.

Description

A team of friendly and professional virtual receptionists based in the UK offers call answering and web chat services tailored to your needs. Whether you require assistance for just one call a day or need comprehensive 24/7 phone coverage, we have personalized options available. Our emergency call answering service ensures that your customers receive support when they need it most, all while keeping you uninvolved. With complimentary call transfers included and any unused calls rolling over, our service is designed to fit the unique requirements of your business perfectly. If you're unavailable to take a call, a Verbatim receptionist will gladly take a message and ensure that you receive it promptly. You have the flexibility to choose whether to accept a call or not, and if you're busy and prefer not to be interrupted, you can easily indicate this in our call management dashboard and designate someone else to handle the call. Additionally, our virtual receptionists are always trained to uphold the highest standards of professionalism and customer service, enhancing your brand's reputation in the process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$61.78 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

TeleRep

Founded

1976

Country

United States

Website

www.telerep.com

Vendor Details

Company Name

Verbatim Telephone Answering Service

Founded

1997

Country

United Kingdom

Website

verbatim-cc.co.uk

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